5 steps to achieving 100% digital payment adoption at your communities for ResMan users
A best practice methodology for driving online rental payments has emerged across the industry and the results are game-changing. The industry average for collecting rent payments online hovers around 30% however, the top quartile of our Zego multifamily customers capture well over 60%. We wanted to understand how digital payments were impacting their business and assemble their strategies so we launched a research study across our top-ranking client base.
The results revealed a shift in the digital payment paradigm. Savvy management companies are looking at online rental payments as a strategic tool to improve on-site operations and increase the value of their portfolio, rather than simply an added convenience for their residents.