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What to look for in a tenant maintenance app

4 Tenant maintenance app must-haves that improve the tenant maintenance request process at multifamily communities. Our State of Resident Experience Management Report found that 96% of management companies either currently offer an online portal or app for residents to submit maintenance requests, or plan to within the next 12 months. Only 57% of management companies…

NAA Apartmentalize 2021

4 Tips for managing tenant maintenance requests at multifamily communities  

Learn actionable tips for managing tenant maintenance requests at multifamily communities, and vastly improve your resident experience. Ask any renter what the biggest advantage to renting is and 9 times out of 10 their top answers will be “not having to manage the responsibility of owning a home.” Avoiding the responsibilities of maintenance and repair…

Property maintenance strategies that delight residents

Download the Guide Property maintenance strategies that delight residents and improve operations Enable your staff with the property maintenance tools they need to exceed resident expectations Download this FREE 38-page guide to learn:What residents expect from the end-to-end property maintenance processHow to turn common maintenance obstacles facing on-site teams into effective levers of resident satisfaction…

Thank You for Resource Download - Property Maintenance Strategies

Thank you for downloading! Here is your free copy of the "Property maintenance strategies that delight residents" eBook. View your guide Let’s talk about your property maintenance processesSchedule a free consultative chat with us!During our quick call, we’ll cover your current process and present tailored quick-win recommendations for improving your residents' experience. You can also…

7 ways to improve the resident experience at your communities

How to manage the key touchpoints that affect the resident experience If you haven’t already heard, we just published our first-ever, State of the Resident Experience Report! For those who have yet to read it, the report reveals some fresh insights about resident experience management. Not only that, but we went in-depth around seven areas…

Improving the resident lifecycle through digital communication

Find out how property managers use digital communication for resident engagement throughout the resident lifecycle. Ever wonder how society would have navigated the COVID-19 pandemic without digital communication? It’s almost inconceivable. For apartment operators, it was a lifesaver during the pandemic. Resident engagement and communication between renters and on-site teams were heavily conducted through digital…

3 surprising trends about multifamily unit turnover

Find out how top multifamily property managers combat unit turnover by improving resident experience management. Unit turnover can dramatically impact NOI at multifamily communities. But companies that prioritize the resident experience typically enjoy better retention rates. That’s because renters’ priorities have evolved – and they are more inclined to stay in communities that deliver a…

Multifamily Social Media Summit 2021

Become a ZAP Member!

Become a ZAP member! Welcome to the Zego Advocate Program (ZAP). Our goal is to recognize and reward you for your advocacy efforts and provide an opportunity for you to share your story. Join now! Already a ZAP member? Login here. What is the benefit of joining ZAP?As a member of ZAP, you can:Showcase your…