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Cohen-Esrey Communities

Cohen-Esrey Communities is a multifamily firm managing over 10,000 units across 9 states. They have approximately 120 properties ranging from luxury high-rises to affordable housing communities.

“PayLease has made having an e-payment solution effortless for us, which is great because that’s about all the effort we can afford to give!”

Ruth Cox

The Challenge

Implementing a new technology at a large multifamily firm can require a significant amount of time and coordination. When Cohen-Esrey decided to set up e-payments for their properties, they feared that managing a new technology, as well as another vendor, would be a significant time investment. They interviewed several payment providers during their search, hoping to find a vendor that could meet their criteria. “When we started looking at e-payment providers, we wanted a vendor that offered a solid solution at an affordable cost. And equally important to us was a provider who was easy to do business with, not only during implementation, but in the long run as well,” said Ruth Cox, CFO at Cohen-Esrey.

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