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Elevate the resident experience

Zego™️ helps operators modernize the resident experience to boost retention and improve efficiency. With our industry-leading mobile resident experience management platform, residents enhance their day-to-day living and on-site staff manages their daily tasks within a single, user-friendly app.

  • What's Your Resident Experience Score?

    Take this 10-question diagnostic to find out how your Resident Experience program stacks up! At the end, you'll get a set of customized recommendations and resources to help take your score to the next level.

    happy resident using resident experience platform
  • Question 1 of 11

    What's your name?

  • Question 2 of 11

    How many units do you manage?

  • Question 3 of 11

    Do you provide an online forum for residents to connect with each other and/or their neighborhood?

  • Question 4 of 11

    Are your residents able to self-serve when they have common questions? (e.g. package retrieval, guest registration, etc.)

  • Question 5 of 11

    Do you offer residents multiple payment options for rent?

  • Question 6 of 11

    Do you provide a self-serve option for residents to create and track work orders?

  • Question 7 of 11

    Do you collect feedback from residents following the completion of work orders?

  • Question 8 of 11

    Do you send resident satisfaction surveys on a regular basis?

  • Question 9 of 11

    Do you offer lease renewal incentives?

  • Question 10 of 11

    Do you have goals around resident retention and/or turnover reduction?

  • Question 11 of 11

    What's your email address?

  • Your Resident Experience Score 75/100

    Action Items

Boost resident engagement & efficiency across your communities

Take the friction out of your most critical resident touchpoints and automate the dreaded tasks that consume community managers. Zego offers resident experience management technology that creates a sense of community and inclusion while also supporting and empowering on-site staff. From payments and utilities, to communications and smart devices, we help you boost retention, productivity, and grow NOI.

Differentiators:

  • Modern & intuitive user experience
  • World-class service & support
  • Seamless integrations
  • Enterprise-grade security
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Modern & intuitive user experience

Our mobile-first platform features simple and clean workflows that allow your residents and staff to complete their tasks quickly and efficiently. Starting with the move-in experience and ending with move-out or renewal, and encompassing everything in between, our resident experience management platform provides personalized and frictionless touch points throughout a renter’s tenancy.

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Seamless integrations

With 18+ years of building and maintaining property management systems integrations, we provide the best integrations in the industry. Our seamless connections into your accounting software save your staff time and eliminate the need for manual workarounds.

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World-class service & support

We hang our hat on delivering personalized support and strategic guidance that you won’t find anywhere else. We are a four-time winner of the Stevie Award for Client Support, and we offer 24x7x365 resident support. Our proactive Client Success Advocates provide best practices and recommendations to ensure you are getting full value from the platform.

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Enterprise-grade security

We know how important the security of your data is to your company and residents. Zego’s technology and internal processes greatly minimizes security risk. To be sure of this, we commission an annual SSAE18 review from an external security specialist. These security experts review our processes and confirm that we have the highest standards in place for controls, procedures, and processes.

We also adhere to a strict set of rules and best practices that are designed to protect and safeguard customer card data (PCI Level 1 Compliance). For sensitive data that flows through our system, we use 256-bit encryption, one of the most modern and secure encryption methods available.

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Get a demo

Become another Zego™️ success story with our resident experience management technology that frees management companies to go above and beyond for residents. See how with a customized demo.

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