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100% online payments, made possible

The Zego 100% Digital Program is an innovative blend of best practice resources, services, and products designed to help properties achieve 100% online rent payments and HOA payments. Based on nearly 20 years of experience, we created a flexible program to help any property enjoy the benefits of paperless payments.

What could you do with five extra hours each day?

Did you know you can build over five hours back into one on-site manager’s eight-hour day just by automating payment processing? Speak with a Zego expert to learn how you can achieve 100% paperless payments processing while giving residents the flexibility to use their preferred payment methods.

The building blocks of 100% online payments

With 100% paperless rent and HOA payments processing, you can improve cash flow, enhance security, deliver a superior resident experience, and save time. Zego's 100% Digital Program is an innovative blend of best practice resources, services, and products designed to help properties keep paper payments out of the office. 

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Best Practice Tools & Resources

Enjoy access to a toolkit of resources rooted in Zego's 20 years of leadership in payments and work with 6,000+ property management companies.

  • Resource Toolkit: Download a series of free guides and videos filled with advice, instructions, and checklists you can use to to grow digital payments adoption. 
  • Payments Health Checks: Take a Payments Health Check to uncover your biggest opportunities on the road to 100% digital, and create an action plan with our support.
  • Chargeback Audits & Guidance: Reduce returns with best practice guidance and support from Zego’s Payments Operations Team, who fights chargebacks on your behalf.
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Extensive Onboarding 

Work with our experts to set up a 100% digital payments program customized for your property.

  • Onboarding & Consultation: Our implementation team quickly gets you up and running and offers on-going guidance, even with crafting the right resident and staff incentives.
  • Staff Training: Access a comprehensive set of training videos and materials designed to educate, empower, and encourage your staff to join you on your 100% digital payments journey.
  • Resident Marketing: Leverage Zego's customizable marketing materials, including HTML emails and printables, to inform and influence residents to use digital payments methods.
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Digital Payments Ecosystem

Give residents the flexibility to pay anytime, anywhere, using whatever method they prefer, while keeping the paper out of your office.

  • Robust Payment Methods: Zego works with you to set up options for residents to pay online, via mobile phones, at local retailers, or even by calling Zego 24x7x365.
  • Digitized Transactions: Zego seamlessly integrates with your accounting software and digitizes transactions accross all payment methods, including bank accounts, credit or debit card, PayPal, cash, and even check.
  • Bonus Features: Boost digital payments adoption by residents with bonus features like Flexible Rent PaymentsCredit Reporting, Variable Autopay, and Mobile CheckScan.
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Insights & Reporting

Continually improve digital payments adoption with automated resident communications and property-level reporting.

  • Rent Cycle Automation: Leverage Zego’s Rent Cycle Automation platform to send automated rent reminders with simple “click-to-pay” options that help ensure on time, online payments every month.
  • Converged Statements: Combine resident charges, including utilities, pet fees, clubhouse rental fees and more, into a single click-to-pay statement, making online payments simple, easy, and efficient.
  • Reporting: Use the Zego Pay dashboard and reports to monitor your portfolio's payments mix, understand overall utilization, and see property-level performance.
  • We have way more time to work on important things within the community. Our team can actually help residents with their needs instead of spending their time processing 600 paper checks

    Dakota Green
    Technical Support at Kingsley Management Corporation
  • “Zego saves our property manager a ton of time and is so easy to use. We have had well less than a 1% return rate.”

    - Dominion Management Group
  • “Zego’s customer service is always very helpful and able to answer our questions when we call. Working with Zego has provided a huge time savings for us and we are very pleased with them."

    - Tina Bennett, Project Coordinator at BPMI
  • “Zego’s integration with MRI is great. There were some minor things we wanted to have customized and Zego worked with MRI on our behalf to get the job done. In the end, it was everything we needed for both our market-rate properties and our affordable ones, too.”

    - Franklin Johnston Group

Let's talk about digital payments

With nearly 20 years of leadership in the payments industry, Zego has done extensive work to help clients to achieve their 100% paperless payments goals.

Speak with a Zego expert to learn more about our 100% Digital Payments program available to all Zego clients.

The platform perks you get with Zego™ Pay

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Modern & intuitive user experience

Many Proptech platforms were built in a different era and come with clunky front-end user interfaces. Zego™ Pay features a modern rent payment app and highly intuitive user experience. The mobile-first resident experience management platform features simple and elegant workflows that allow your residents to make their payments quickly and without any confusion.

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Seamless integrations

With 18+ years of building and maintaining property management systems integrations, we provide the best integrations in the industry. Our seamless connections into your accounting software save your staff time and eliminate the need for manual workarounds.

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World-class service & support

We hang our hat on delivering personalized support and strategic guidance that you won’t find anywhere else. We are a four-time winner of the Stevie Award for Client Support, and we offer 24x7x365 resident support. Our proactive Client Success Advocates provide best practices and recommendations to ensure you are getting full value from the platform.

Enterprise-grade security

We know how important the security of your data is to your company and residents. Zego’s technology and internal processes greatly minimizes security risk. To be sure of this, we commission an annual SSAE18 review from an external security specialist. These security experts review our processes and confirm that we have the highest standards in place for controls, procedures, and processes.

We also adhere to a strict set of rules and best practices that are designed to protect and safeguard customer card data (PCI Level 1 Compliance). For sensitive data that flows through our system, we use 256-bit encryption, one of the most modern and secure encryption methods available.

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