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100% online payments, made possible

The Zego 100% Digital Program is an innovative blend of best practice resources, services, and products designed to help properties achieve 100% online rent payments and HOA payments. Based on 20 years of experience, we created a flexible program to help any property management company enjoy the benefits of workflow automation and paperless payments.

What could you do with five extra hours each day?

Did you know you can build over five hours back into one on-site manager’s eight-hour day just by automating payment processing? Speak with a Zego expert to learn how you can achieve 100% paperless payments processing while giving residents the flexibility to use their preferred payment methods.

The building blocks of 100% online payments

With 100% paperless rent payments and HOA payments processing, you can improve cash flow, enhance security, deliver a superior resident experience, and save time. Zego's 100% Digital Program is an innovative blend of best practice resources, services, and products designed to help property management companies automate manual workflows and keep paper payments out of the office.

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Best Practice Tools & Resources

Enjoy access to a toolkit of resources rooted in Zego's 20 years of leadership in payments and work with 7,000+ property management companies.

  • Resource Toolkit: Download a series of free guides and videos filled with advice, instructions, and checklists you can use to grow digital payments adoption. 
  • Payments Health Checks: Take a Payments Health Check to uncover your biggest opportunities on the road to 100% digital, and create an action plan with our support.
  • Chargeback Audits & Guidance: Reduce returns with best practice guidance and support from Zego’s Payments Operations Team, who fights chargebacks on your behalf.
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Extensive Onboarding 

Work with our experts to set up a 100% digital payments program customized for your property.

  • Onboarding & Consultation: Our implementation team quickly gets you up and running and offers on-going guidance, even with crafting the right resident and staff incentives.
  • Staff Training: Access a comprehensive set of training videos and materials designed to educate, empower, and encourage your staff to join you on your 100% digital payments journey.
  • Resident Marketing: Leverage Zego's customizable marketing materials, including HTML emails and printables, to inform and influence residents to use digital payments methods.
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Online Rent & HOA Payments Ecosystem

Give residents the flexibility to pay anytime, anywhere, using whatever method they prefer, while keeping the paper out of your office.

  • Robust Payment Methods: Zego works with you to set up options for residents to pay online, via mobile phones, at local retailers, or even by calling Zego 24x7x365.
  • Digitized Transactions: Zego seamlessly integrates with your accounting software and digitizes transactions across all payment methods, including bank accounts, credit or debit card, PayPal, cash, and even check.
  • Bonus Features: Boost digital payments adoption by residents with bonus features like Flexible Rent Payments, Credit Reporting, Variable Autopay, and Mobile CheckScan.
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Insights & Reporting

Continually improve digital payments adoption with automated resident communications and property-level reporting.

  • Rent Cycle Automation: Leverage Zego’s Rent Cycle Automation platform to send automated rent reminders with simple “click-to-pay” options that help ensure on time, online payments every month.
  • Converged Statements: Combine resident charges, including utilities, pet fees, clubhouse rental fees and more, into a single click-to-pay statement, making online payments simple, easy, and efficient.
  • Reporting: Use the Zego Pay dashboard and reports to monitor your portfolio's payments mix, understand overall utilization, and see property-level performance.

See what our clients have to say

  • Great compliment to rent collecting for multifamily housing

    Zego has been a game changer for us, converting our rental payments from money orders to all electronic. A lot less stress on my end when it comes to collecting rents.

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  • Zego customers for 5+ years

    [Zego] is user-friendly and makes it easy for us to accept tenant payments and for tenants to pay online in whatever way they choose! Helping get us to mostly online payments [ ...] frees up staff time for other issues.

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  • Big Part of Our Team!

    [Zego has] been a tremendous partner with us in getting our payment system streamlined. They've helped us gameplan and push a majority of our customers to use the online portal to make payments which have helped us prioritize employee time. Instead of posting payments, they are creating relationships with our tenants.

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  • Zego for Resident Payments

    We use Zego to allow residents at our apartment complexes to pay rent online. It has been very easy to implement and use. It integrates with our management software, which makes recording payments very easy. So far I have also had very good customer service.

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  • Great service, simple and easy!!

    [Zego is ] a convenient way for tenants to pay online. Payments are easily sent to our account. Quick response times when we have an issue that needs to be discussed. Easy integration with our [...] software. Reasonable fees.

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  • Zego app

    Zego processes our rent payments with ease. [They have] been very helpful and I have not experienced any problems.

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  • Great Time and Money Saving Resources

    The level of automation which [Zego] helps take so much off the plates of the team is beyond helpful, great customer service and well thought out and built programs. Going fully digital with payments saves property managers an incredible amount of time each month.

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  • Great for payments and utilities

    Being able to get residents to pay online while we eat the cost of the ACH fee has been amazing and saved our sites so much time during the beginning of the month.

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  • Makes for an easy workday!!

    From the accounts receivable end, it makes processing payments so quick and easy. It's a very streamlined process.

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  • Great for online rental payments

    This has made so much easier to handle and process rent payments. no more checks, money order or constant trips to the bank. Everything done online.

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  • Zego is a Gold Mine!

    Being able to process payments in the office instead of going to the bank is such a time saver! The accuracy of the system is very impressive. The help that is available through the very knowledgeable staff really puts my mind at ease knowing any problem can be resolved very quickly and accurately.

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  • Great Product, Easy Use

    [Zego makes] it easy and user friendly for our residents to make rent payments. We are seeing that more people pay on time when it convenient to submit a payment online. Once you've made a process so simple you don't have to leave your couch to pay, who wouldn't want this service?

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  • Gets the job done

    Implemented this after having NO online payment capability, so it definitely made things much easier for my team. Tenants can now pay their rent online and can even apply without being in the office.

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Who We Help

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Let's talk about digital payments

With nearly 20 years of leadership in the payments industry, Zego has done extensive work to help clients to achieve their 100% paperless payments goals.

Speak with a Zego expert to learn more about our 100% Digital Payments program available to all Zego clients.

The platform perks you get with Zego Pay

online rent payment system

Modern & intuitive user experience

Many proptech platforms were built in a different era and come with clunky front-end user interfaces. Zego Pay features a modern and highly intuitive user experience. Our property management payment automation platform features simple and elegant workflows that allow your residents to pay quickly and without any confusion.

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Seamless integrations

With 20 years of building and maintaining property management systems integrations, we offer the best integrations in the industry. Our seamless connections with your accounting software save your staff time and eliminate the need for manual workarounds.

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World-class service & support

We hang our hat on delivering personalized support and strategic guidance that you won’t find anywhere else. We are a four-time winner of the Stevie Award for Client Support, and we offer 24x7x365 resident support. Our proactive Client Success Managers provide best practices and recommendations to ensure you are getting full value from the platform.

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Enterprise-grade security

We know how important the security of your data is to your company and residents. Zego’s technology and internal processes greatly minimizes security risk. To be sure of this, we commission an annual SSAE18 review from an external security specialist. These security experts review our processes and confirm that we have the highest standards in place for controls, procedures, and processes.

We also adhere to a strict set of rules and best practices that are designed to protect and safeguard customer card data (PCI Level 1 Compliance). For sensitive data that flows through our system, we use 256-bit encryption, one of the most modern and secure encryption methods available.
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Additional Payment Resources