100% online payments, made possible
The Zego 100% Digital Program is an innovative blend of best practice resources, services, and products designed to help properties achieve 100% online rent payments and HOA payments. Based on nearly 20 years of experience, we created a flexible program to help any property enjoy the benefits of paperless payments.
What could you do with five extra hours each day?
Did you know you can build over five hours back into one on-site manager’s eight-hour day just by automating payment processing? Speak with a Zego expert to learn how you can achieve 100% paperless payments processing while giving residents the flexibility to use their preferred payment methods.
The building blocks of 100% online payments
With 100% paperless rent and HOA payments processing, you can improve cash flow, enhance security, deliver a superior resident experience, and save time. Zego's 100% Digital Program is an innovative blend of best practice resources, services, and products designed to help properties keep paper payments out of the office.
Best Practice Tools & Resources
Enjoy access to a toolkit of resources rooted in Zego's 20 years of leadership in payments and work with 6,000+ property management companies.
- Resource Toolkit: Download a series of free guides and videos filled with advice, instructions, and checklists you can use to to grow digital payments adoption.
- Payments Health Checks: Take a Payments Health Check to uncover your biggest opportunities on the road to 100% digital, and create an action plan with our support.
- Chargeback Audits & Guidance: Reduce returns with best practice guidance and support from Zego’s Payments Operations Team, who fights chargebacks on your behalf.
Work with our experts to set up a 100% digital payments program customized for your property.
- Onboarding & Consultation: Our implementation team quickly gets you up and running and offers on-going guidance, even with crafting the right resident and staff incentives.
- Staff Training: Access a comprehensive set of training videos and materials designed to educate, empower, and encourage your staff to join you on your 100% digital payments journey.
- Resident Marketing: Leverage Zego's customizable marketing materials, including HTML emails and printables, to inform and influence residents to use digital payments methods.
Digital Payments Ecosystem
Give residents the flexibility to pay anytime, anywhere, using whatever method they prefer, while keeping the paper out of your office.
- Robust Payment Methods: Zego works with you to set up options for residents to pay online, via mobile phones, at local retailers, or even by calling Zego 24x7x365.
- Digitized Transactions: Zego seamlessly integrates with your accounting software and digitizes transactions accross all payment methods, including bank accounts, credit or debit card, PayPal, cash, and even check.
- Bonus Features: Boost digital payments adoption by residents with bonus features like Flexible Rent Payments, Credit Reporting, Variable Autopay, and Mobile CheckScan.
Insights & Reporting
Continually improve digital payments adoption with automated resident communications and property-level reporting.
- Rent Cycle Automation: Leverage Zego’s Rent Cycle Automation platform to send automated rent reminders with simple “click-to-pay” options that help ensure on time, online payments every month.
- Converged Statements: Combine resident charges, including utilities, pet fees, clubhouse rental fees and more, into a single click-to-pay statement, making online payments simple, easy, and efficient.
- Reporting: Use the Zego Pay dashboard and reports to monitor your portfolio's payments mix, understand overall utilization, and see property-level performance.
We have way more time to work on important things within the community. Our team can actually help residents with their needs instead of spending their time processing 600 paper checksTechnical Support at Kingsley Management Corporation
“Zego saves our property manager a ton of time and is so easy to use. We have had well less than a 1% return rate.”
“Zego’s customer service is always very helpful and able to answer our questions when we call. Working with Zego has provided a huge time savings for us and we are very pleased with them."
“Zego’s integration with MRI is great. There were some minor things we wanted to have customized and Zego worked with MRI on our behalf to get the job done. In the end, it was everything we needed for both our market-rate properties and our affordable ones, too.”
The platform perks you get with Zego™ Pay
Modern & intuitive user experience
Many Proptech platforms were built in a different era and come with clunky front-end user interfaces. Zego™ Pay features a modern rent payment app and highly intuitive user experience. The mobile-first resident experience management platform features simple and elegant workflows that allow your residents to make their payments quickly and without any confusion.
With 18+ years of building and maintaining property management systems integrations, we provide the best integrations in the industry. Our seamless connections into your accounting software save your staff time and eliminate the need for manual workarounds.
World-class service & support
We hang our hat on delivering personalized support and strategic guidance that you won’t find anywhere else. We are a four-time winner of the Stevie Award for Client Support, and we offer 24x7x365 resident support. Our proactive Client Success Advocates provide best practices and recommendations to ensure you are getting full value from the platform.
We also adhere to a strict set of rules and best practices that are designed to protect and safeguard customer card data (PCI Level 1 Compliance). For sensitive data that flows through our system, we use 256-bit encryption, one of the most modern and secure encryption methods available.
Who We Help
Additional Payment Resources
Spring Hills Speeds Time to Revenue with Nearly 98% of Residents Paying Digitally through Zego
Spring Hills’ senior communities managed their revenue by transitioning to digital payments through PointClickCare partnership with Zego.