The Resident Experience Podcast
The Resident Experience Podcast, brought to you by Zego, is a property management podcast that explores ways to create extraordinary experiences for residents of multifamily communities. Expert guests reveal their resident engagement and retention strategies, including tried-and-true tactics and new cutting-edge ideas. Each episode highlights the people and communities that create the best living experiences around. Listen to the industry's brightest minds as we talk about today's multifamily resident experience in this property management podcast.
Episode 27: Leverage modern marketing for property management and connect to the bottom-line
Discover how to leverage influencer marketing in multifamily, optimize online avenues, and nurture young marketing talent for future success.
Episode 26: Protect Your Properties - Why multifamily renters insurance is essential for property management companies
Learn how multifamily property insurance can be a cost effective solution that protects your property and residents.
Episode 25: How PropTech is changing - from VC funding to resident screening and beyond
With new advances in proptech, what can operators expect coming up? Kyle Nelson of Snappt discusses resident screening, VC funding, and more.
Episode 24: Multifamily in 2023 - what will be in, what’s out, and what might surprise you
Listen as Paul Bergeron of GlobeSt.com dives into the future of multifamily and what's in, what’s out, and what might surprise you.
Episode 23: Why you need a Resident Lifetime Value metric and how to leverage it
Listen as Zach Sloan of Rentgrata shares how you can use social proof to maximize your resident relationships and decrease cost per lead.
Episode 22: Expert Insight - How to consistently wow your residents and staff
The Expert Insight series is where we get you the scoop from property management leaders. Join us as we interview Linda Jasinski, General Manager at RMK Management and three time CAMME winner for 'Best Manager’ in Chicago.
Episode 21: How technology and data make a winning recipe for multifamily
Listen in to Donald Davidoff of Real Estate Business Analytics, Inc as he digs into why (& how) property technology and data make a winning recipe for multifamily.
Episode 20: How the most effective multifamily marketing teams use data to drive higher performance
Erina Malarkey, co-founder of Remarkably, dives into how property marketers can begin to gather, make strategic decisions, and improve performance through data available to you.
Episode 19: What your teams are saying about the resident experience - Apartmentalize 2022
Zon Zurgundy, our favorite San Diego anchorman, joined us in the exhibit hall for this year's Apartmentalize. Listen in as Zon asked folks about resident experience, what they were learning, what property technology they were excited about, and more.
Episode 18: How to create a thriving community by bringing mindfulness to property management
Listen in to Donna Lee, Professional Speaker, Author and Consultant dig into why bringing mindfulness to property management is a win-win for you and your residents.
Episode 17: What multifamily can learn from the hospitality industry to create thriving communities
Nichole Oswald, Regional Property Manager at RPM Living, explains what you should be learning and implementing from the hospitality industry.
Episode 16: How (not) to lose your service team members in 90 days: what they need to thrive
Mark Cukro, President of Plus One Consulting, explains what property management technicians really want and need to be happy and productive.
Episode 15: How building your personal brand fuels your company’s growth with Tony Sousa
Tony Sousa, Regional Manager at Embrey, discusses how building your personal brand leads to team and company growth
Episode 14: How marketing can make or break a community with Barbara Savona
Barbara Savona, CEO & Founder at Sprout Marketing Multifamily, deep dives into apartment marketing initiatives that make the biggest impact.