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Explore Zego Products and Features

Discover the best fit for your business, and start automating your most cumbersome workflows today. Request pricing for our standard product packages or additional growth features to create a solution customized to your unique needs.

Zego Pay

Resident Payments

Automate your entire receivables process with modern rent payment software that offers residents and homeowners a vast array of payment methods.

  • Speed up time to cash with 100% digital payments
  • Reduce NSF’s, returns, and delinquencies
  • Save time with seamless accounting software integrations

Standard Features

  • 24x7x365 phone payments & support
  • ACH, Credit card, Debit card, PayPal
  • AutoPay
  • CashPay
  • Credit reporting
  • Flexible rent payments
  • Granular user permissions
  • Guest payments
  • Owner payments
  • Powerful staff portal and dashboard
  • Resident marketplace
  • Resident mobile app & web access
  • Resident rent reminders
  • Simplified void and refund management

Add-on Growth Features

  • Account Connect via Plaid
  • Balance Verification
  • Chargeback Defense
  • Lockbox
  • Lockbox Coupons
  • Mobile Check Scanning
  • Property Check Scanning
  • Resident Payouts
  • Revenue Protection Suite

Zego Utility

Resident Utility Billing

Automate the resident utility billing process and maximize recoupment with the most comprehensive solution for multifamily property managers.

  • Maximize utility recovery with submeter and/or RUBS billing
  • Simplify resident payments with one clear, comprehensive statement for rent and utility charges
  • Benchmark utility recovery rates across your portfolio with accurate usage data
  • Ensure regulatory compliance

Standard Features

  • AI data capture
  • Automated move-out calculator
  • Compliance expertise
  • Converged statements
  • Dynamic messaging
  • eBilling program
  • Insights dashboard, data reporting
  • Intelligent submeter alerts
  • Painless prebill
  • Ratio Utility Billing Services (RUBS)
  • Submeter calculation and billing
  • Submeter health & usage reporting

Zego Utility

Utility Expense Management

Offload the utility accounts payable burden and maximize cost recovery with our industry-leading utility expense management services for multifamily.

  • Offload the utility accounts payable burden from your associates
  • Recover vacant unit expenses and prevent utility theft
  • Reduce utility vendor late fees and billing/payment errors

Standard Features

  • Consumption reporting
  • Custom payment schedules
  • Easy-access bill images
  • Easy bill retrieval
  • EFT payments
  • Full-service exception handling
  • Insights dashboard, data, reporting
  • Portfolio expense reporting
  • Predictive bill tracking
  • Property expense reporting
  • Robust auditing
  • Vacant cost recovery

Zego Mobile Doorman

Resident Experience Management

Automate common on-site workflows and simplify resident experience management with a customizable mobile app that boosts satisfaction, retention, and profitability.

  • Grow resident satisfaction with self-service features that make community living delightful
  • Boost retention by simplifying the entire resident journey
  • Optimize resident programs with meaningful benchmarking data and insights
  • Simplify & send more effective resident communications

Standard Features

  • Amenity reservations
  • Community board
  • Community-branded resident app
  • Customizable home page content tiles
  • Guest registration 
  • Marketplace
  • Maintenance requests
  • Messaging (chat, group, community)
  • Package notifications
  • Pet registration
  • Powerful staff portal and dashboard
  • Surveys

Add-on Growth features

  • Digital Walk Through
  • Future resident access
  • Prepare checklist
  • Resident Insights 
  • Smart Lease Renewals

Benefits of the Zego Platform

Zego's property management automation platform offers simple and efficient workflows, providing a frictionless experience for both residents and staff. Our platform provides seamless integrations with your accounting software, world-class service and support, and entails enterprise-grade security measures.

online rent payment system

Modern & intuitive user experience

Our property management automation platform features simple and clean workflows that helps residents and staff to complete tasks efficiently. Starting with the move-in experience, ending with move-out or renewal, and encompassing everything in between, our technology enables personalized and frictionless touchpoints throughout a renter’s tenancy.

Woman helping father pay online with credit through Zego, a rent payment app

Seamless integrations

With 20 years of building and maintaining property management systems integrations, we offer the best integrations in the industry. Our seamless connections with your accounting software save your staff time and eliminate the need for manual workarounds.

A resident viewing Zego, a rent payment app, on laptop

World-class service & support

We hang our hat on delivering personalized support and strategic guidance that you won’t find anywhere else. We are a four-time winner of the Stevie Award for Client Support, and we offer 24x7x365 resident support. Our proactive Client Success Managers provide best practices and recommendations to ensure you are getting full value from the platform.

Hands typing on keyboard laptop

Enterprise-grade security

We know how important data security is to your company and residents. Zego’s technology and internal operations greatly minimize security risk. To be sure of this, we commission an annual SSAE18 review from an external security specialist. These security experts review our processes and confirm that we have the highest standards in place for controls, procedures, and processes.

We also adhere to a strict set of rules and best practices designed to protect and safeguard customer card data (PCI Level 1 Compliance). For sensitive data that flows through our system, we use 256-bit encryption, one of the most modern and secure encryption methods available.

  • Zego is very user friendly both from the resident standpoint as well as the property manager side. It is a one stop shop for electronic payments and reduces the amount of foot traffic and paper checks we are required to deal with monthly.

    Cassie Larson
  • Mass communication to residents was really difficult for us prior to Mobile Doorman. With Mobile Doorman our staff can reach out to residents on their phones. Everyone has a mobile phone now, so it helped us make sure our communications were received.

    Bridgette Paiva
    District Manager, The Donaldson Group
  • We loved the digital payments solution Zego offered and knew their customer service was outstanding. When our Client Success Advocate told us that Zego had started providing Utility Resident Billing and Utility Expense Management solutions we signed up almost right away. All of Zego’s services integrate into our management software and it has made a world of difference for our entire staff.

    Jennifer Howard
    CFO, Boutique Apartments
  • Zego has made our lives easier at the corporate office and behind the scenes. Zego helps us work smarter, not harder. We benefit from that at all levels – the manager level and the corporate level.

    Jenny Rosario
    Director of Implementation and Software, City Gate Property Group

Automate your most cumbersome property management tasks

Our property management software automates the cumbersome but critical tasks that consume community managers. Request pricing to find out how we can deliver portfolio-wide efficiency, higher NOI, and more engaged residents.

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