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Transform an accounts payable burden into profitable insights

The struggle is real if you manage your utility AP in-house. But with Zego Expense Management, we complete the entire process for you so your team can focus on higher priorities. We eradicate utility billing errors and late fees, while giving you the transparency you need to grow your business. Invoice and payment details are integrated into your accounting software along with business intelligence reports so you can track trends and identify opportunities for savings.

What you'll love most about Expense Management

We eradicate utility billing errors and late fees, while giving you the transparency you need to grow your business.

Increased Efficiency and Higher Productivity

Smarter AP workflows

  • Unburden associates from the time-consuming utility accounts payable process
  • Automate vacant unit cost recovery to catch every instance of utility theft
  • Invoice data integrates into accounting software, eliminating manual data entry
More Visibility Into Data, Fewer Unnecessary Charges

Tighter control over utility expenses

  • Stop utility billing errors that cost you thousands of dollars per year
  • Keep accounts in good standing when invoices are continually paid on time
  • Detailed reports and notifications bring anomalies to your immediate attention
Lowered Operating Expenses and More Profitable Properties

Increased NOI

  • Eliminate late fees and incorrect charges
  • Improve efficiency and savings by benchmarking utility spend across your portfolio
  • Recover money from utility theft and charge offending residents a penalty fee

More utility savings than the competition

  • Smarter billing error and anomaly detection

    Thirty-eight percent of utility bills have an error in them. To make sure we catch every single one, we use a combination of automated triggers and personalized reviews to find things that are amiss.

  • Successful billing disputes

    Trying to rectify billing errors is time-consuming. And when you manage the entire utility AP process in-house, it’s tempting to let things slide. We have the time to fight your battles, and make sure every dispute comes with a fair resolution.

  • Enhanced utility theft monitoring

    We proactively identify residents who have not put utilities in their name and help you recover those costs. And to minimize the financial impact, we notify you about delinquencies within a day– versus weeks or months – of each utility’s new billing cycle. Our platform lets you customize grace periods, billing parameters (by unit, utility type, etc.) and penalties for repeat offenders.

How It works

1. We obtain your utility invoices

We retrieve each property’s utility invoices from your providers

2. We review & audit

Invoice by invoice, we audit everything for accuracy. Any errors we find we will resolve on your behalf with the utility provider.

3. We pay & integrate

We pay your invoices on time and in full. Invoice details are integrated into your accounting software

4. Communities thrive

Clients have seen a 90% reduction in the time spent processing utility bills, and have cut late fees and billing errors by 50%.

The bells and whistles that simplify property operations

  • Automatic digital invoice receipt

    No need to forward us your invoices. We digitally acquire each one. We keep tabs on what’s been received, and proactively track down ones that are missing.

  • Auditing & resolution disputes

    We go through each invoice line by line, searching for possible errors. And if needed, we dispute any errors on your behalf.

  • On-time payments

    Each invoice is paid on time so no late fees are accumulated.

  • Seamless integrations

    Invoice information populates directly into your management software, giving you full visibility into utility charges and payments.

  • Reporting and benchmarking

    Detailed reports let you benchmark how your properties’ utility consumption and spend compares to other multifamily portfolios.

  • Energy supply management

    Simplify and streamline Energy Star and conservation reporting

Vacant unit cost recovery

Residents don’t always transfer utility services into their name in a timely manner. And sometimes it takes property management companies months to realize they are footing someone else’s bill. Our system ties together occupancy information and utility bills, so we can catch opportunities to recover un-recouped utility expenses.

Quickly identify vacant cost theft:

Identify and bill residents who have not put utilities in their name

Recover utility costs and penalties:

Recover “vacant unit” utilities expenses and associated penalties

Customized penalty periods and fees:

Customize grace periods, billing parameters (by unit, utility type, etc.) and penalties for repeat offenders

Zego insights dashboard

When you know better, you work better. Our Portfolio Insights Dashboard gives you instant insights into your properties’ utility spend and recoupment metrics so you can reduce operating expenses and increase revenue. Benchmark property and portfolio performance, identify trends, and pinpoint anomalies with the help of our built-in business intelligence and reporting platform.

Who we help

No matter what type of portfolio you have - multifamily, single family HOA,student or corporate housing - Zego’s Expense Management frees you from collecting and paying your properties’ utility bills.

  • “Utility Expense Management is personally my favorite Zego solution because I’m not babysitting utilities for 200 properties. They do a fantastic job at managing that for us and we no longer worry about a ball getting dropped."

    Jennifer Howard
    Chief Financial Officer at Boutique Apartments

Modern & intuitive user experience

Many Proptech platforms were built in a different era and come with clunky front-end user interfaces. Our Expense Management platform features a modern and highly intuitive user experience, with elegant workflows that simplify tasks for your residents and staff.

World-class service & support

We hang our hat on delivering personalized support and strategic guidance that you won’t find anywhere else. We are a four-time winner of the Stevie Award for Client Support and we offer on-shore 24x7x365 resident support. Our proactive Client Success Advocates provide best practices and recommendations to ensure you are getting full value from the platform.

Seamless integrations

With 16+ years of building and maintaining property management systems integrations, we provide the best integrations in the industry. Our seamless connections into your accounting software save your staff time and eliminate the need for manual workarounds.

Enterprise grade security

We know how important the security of your data is to your company and residents. Zego’s technology and internal processes greatly minimizes security risk. To be sure of this, we commission an annual SSAE18 review from an external security specialist. These security experts review our processes and confirm that we have the highest standards in place for controls, procedures, and processes.

We also adhere to a strict set of rules and best practices that are designed to protect and safeguard customer card data (PCI Compliance). For sensitive data that flows through our system, we use 256-bit encryption, one of the most modern and secure encryption methods available.

Get a Demo

Zego frees community associations and management companies to go above and beyond for residents by helping you ease the friction, build the connection and make the difference.