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happy resident using resident experience platform

Deliver the ultimate resident experience

Simplify property operations and unify critical resident touchpoints with the industry's leading resident experience management platform. Free up time for staff to focus on what matters most while enabling residents to manage their day-to-day living experience from a mobile app in the palms of their hands. 

How much could you save in resident turnover costs?

Did you know it costs the average multifamily property $3,850 turnover a resident, and that it takes 19 months on average to recover those costs? Most turnover is preventable with our solution. Speak with a Zego expert to learn more and get a demo.

The building blocks of better resident experience management

Go beyond offering residents the basics they expect from multifamily living. Zego’s comprehensive platform helps set your properties apart, empowers staff with the tools they need to succeed, and delights residents from move-in to renewal.

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Resident Lifecycle Management

Seamlessly manage critical parts of the resident lifecycle, and delight residents in the process.

  • App Access: Give incoming residents access to your branded community app before move-in, where they can reserve an elevator for the big day.
  • Move-In Checklists: Ensure critical tasks like transferring utilities are done on time, and simplify unit inspections with handy Prepare and Move-in checklists.
  • Smart Renewals: Provide multiple lease renewal offers, share contracts and complete e-signatures with a seamless mobile process.
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Mobile App-Enabled Property Operations

Bring joy and simplicity to multifamily living at your community.

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Resident Engagement

Make your community a one-of-a-kind place to live and enable residents to enjoy all it has to offer.

  • Amenity Reservations: Encourage residents to review and reserve amenities right from their mobile app.
  • Marketplace Offers: Offer custom deals to local services, restaurants and more through Zego Marketplace.
  • Community Event Marketing: Advertise community events on your app’s home screen, where residents can view and RSVP.
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Resident Satisfaction

Empower staff with the tools they need to exceed goals and delight residents.

  1. Resident Surveys: Use flexible in-app surveys to get resident feedback on service levels, amenities, and more.
  2. Process Automation: Simplify daily tasks like maintenance requests, package management, and pet registration with a comprehensive resident app for multifamily.
  3. Resident Insights: Use powerful analytics to uncover resident preferences and drive satisfaction.
  • What's Your Resident Experience Score?

    Take this 10-question diagnostic to find out how your Resident Experience program stacks up! At the end, you'll get a set of customized recommendations and resources to help take your score to the next level.

  • Question 1 of 3

    What's your name?

  • Question 2 of 3

    How many units do you manage?

  • Question 3 of 3

    What's your email address?

  • Your Resident Experience Score 75/100

    Action Items

Let's talk.

Connect your community and save valuable time with a comprehensive multifamily resident experience management solution.

Our resident experience management solution is backed by 20 years of leadership in multifamily and award-winning support.

Speak with a Zego Sales representative, and get a personlized tour of the our platform.

The State of Resident Experience Management Report

Zego is your definitive resource for insights and guidance on resident experience management for multifamily. Read our latest research and recommendations in this report.
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