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zego pay lockbox how it works

A modern lockbox for multifamily & HOA payments

When homeowners and residents pay online it’s ideal, but some aren’t ready to let go of paper checks. As a result, your on-site staff can spend hundreds of hours each month scanning checks, making deposits, and reconciling payments. That’s where our lockbox for payments solution makes the difference.

With Zego™ Pay Lockbox, multifamily residents and homeowners get the flexibility to pay how they choose, while you enjoy an automated end-to-end receivables process. Your staff frees up time, while you can eliminate the risks of fraud and theft associated with paper payments. It’s a win-win for all.

Lockbox payment processing built for multifamily property management companies & HOAs

Fully integrated platform with one consolidated workflow

With Zego, you won’t juggle multiple platforms to get a clear view of your receivables. Our fully integrated solution gives you a consolidated workflow with one platform, one rules engine, and one reporting system.

Flexible solution built for your needs

Traditional payments lockbox solutions are outdated off-the-shelf products, while Zego Pay Lockbox is built specifically for property management. One convenient portal lets you view and report on all your accounts receivables. Plus, we can provide conveniently located P.O. boxes across the U.S. that speed time to cash

More visibility and control in your hands

With our modern lockbox for payments solution, you maintain control! As soon as checks are received at the lockbox site, they are imaged and accessible in Zego. Plus, your payment rules - such as the requirement for certain residents to pay with cash-equivalent methods - are honored, so you don’t have to worry.

Transition to 100% digital receivables with lockbox for rent payments

Give your residents the option to pay by check, while automating your end-to-end receivables process. Our fully integrated solution converts checks to digital payments before they hit your office. Demo Zego Pay Lockbox today!


Cut out manual payments processes & run your business more efficiently

  • Fully integrated solution
  • Single receivables platform
  • One rules and reporting engine
  • Review and reconcile exceptions through Zego

Free up time to focus on what matters most

  • 100% digital payments from residents and homeowner
  • No more trips to the bank
  • Automated reconciliation with your accounting software
  • Simple singular workflow

Keep a clear eye on your financials

  • Daily scanning as soon as checks are received
  • Fast ledger visibility and processing
  • Real-time check image visibility in the web portal
  • Reduced risk of fraud and theft


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How Zego™ Pay Lockbox works

1. P.O. boxes are activated

Zego activates P.O. boxes for your properties during onboarding.

2. Checks are mailed to P.O. boxes

Residents and homeowners mail checks or money orders directly to P.O. boxes.

3. Payments are processed

Checks are scanned daily and matched to resident accounts.

4. Communities thrive

Payments are processed, integrated with accounting software, and visible with all your other receivables in the Zego platform.

Why our property management lockbox solution is a cut above the rest

  • Single receivables platform:

    process lockbox and all other online payments - including credit, debit, ACH, PayPal and even CashPay - in a single platform.

  • One rules and reporting engine:

    honor your existing payment rules, such as residents who can only pay with a cash equivalent status.

  • Easy exception handling:

    view check images online and quickly allocate them to the right resident ledger.

  • Automated payments reconciliation:

    let our trusted accounting software integrations cut out the manual work associated with reconciliation.

  • Fast time-to-cash:

    receive payments as quickly as possible with our conveniently-located P.O. boxes.

  • Real-time check visibility:

    immediately see checks scanned and posted within Zego Admin.

Chat with a Zego expert

Ease the pains of manual receivables management with Zego Pay Lockbox. Outsource your paper payments handling, and free up time to grow your business with automated workflows and enhanced control.