The best rent payment app for automating cash flow & increasing efficiency
Residents can pay rent online with a sleek rent payment mobile app, in-person at a participating retail location, or even with a check mailed to Zego Pay Lockbox. No matter how they choose to pay, each payment is converted to a digital transaction that automatically integrates with your accounting software, saving your staff valuable time. Best of all, giving residents flexibility with unique options like Flexible Rent Payments helps you get paid in full and on time, every time.
BETTER RESIDENT EXPERIENCE
Offer rent payment options that appeal to all residents
- Payment options include ACH, debit card, credit card, digital wallet, checks via Lockbox, and even good ‘ol fashioned cash via CashPay
- Residents can use a mobile rent payment app, their computer, the phone, go to a retail location, or mail a check to our Lockbox to make a payment
- Our rental payment credit reporting feature enables residents to build their credit scores with on-time, online rent payments
Get continuous guidance from industry experts
- Gain access to our 100% Digital Payments Program, which helps you collect more paperless rent payments
- Enjoy best practice guidance including onboarding, training, resident contests, and more
- Use our proprietary Rent Cycle Automation platform to help ensure you're paid online and on time, every time
Zego Pay works, no matter your portfolio type
Residents, homeowners and students can quickly pay rent, dues, utilities and any other property charges with ease. Our automated rent payment software simplifies the payment process for all portfolio types including traditional Multifamily, Single Family, HOA, Student Housing and Corporate Housing.
A complete rent collection system with an intuitive rent payment app
Modern rent payment app
Ease the friction associated with paying online from a laptop or desktop computer. With our intuitive and sleek mobile app, residents can pay rent and utilities with three quick taps. When paired with Zego Mobile Doorman, residents can also chat with on-site staff, manage work orders, schedule amenities, and more.
Rental credit reporting
Attract and retain responsible residents by enabling residents to build credit for online and on-time rent payments. Our Rental Credit Reporting feature reports every rent payment made through the Zego platform to credit bureaus. Best of all, it’s free!
24/7/365 resident support
Thanks to our around-the-clock support team, community managers don’t get tied up answering payment questions. Our phone support team answers resident questions and even processes payments over the phone.
Digital rent reminders
Reduce payment delinquencies and improve cash flow with Rent Cycle Automation, a resident communication platform that customizes and automates rent reminders and/or payment notifications.
With a variety of comprehensive reporting options, our rent collection software lets you quickly find the data you need and uncover meaningful trends.
If you need to pay property owners, you can digitally deposit payments into their bank accounts instead of cutting paper checks.
Multiple bank accounts can be funded through a single resident transaction, simplifying reconciliation.
AutoPay & variable autopay
Residents can schedule automatic recurring rent payments to cover their entire balance, even if the amount due changes month after month.
Revenue Protection Suite
Shore up safeguards against NSF returns, fraud, and errors with Zego’s suite of Revenue Protection features. Residents use their existing bank login credentials to securely, quickly, and accurately connect their bank accounts to Zego with Account Connect. Once connected, balance checks with Balance Verification confirm there are sufficient funds in the account to cover each payment transaction, reducing risk of non-sufficient fund returns.
Give residents the flexibility to pay by check, while automating the end-to-end receivables process. Our lockbox for rent payments is fully integrated and contactless for staff, converting checks to digital payments before they hit your office.
Chargeback Defense helps protect multifamily properties against chargebacks. From rent to application fees, ACH, and credit card transactions, our comprehensive solution offers features for chargeback avoidance, protection and recovery. Partnering with Zego means peace of mind.
The Property Manager's Guide to Common Rent Payment Mistakes
Residents can pay rent anytime, anywhere, any way
Residents are more likely to pay digitally if you offer a variety of payment types. Our rent payment software lets them pay with any major credit or debit card, eCheck, or PayPal. We also offer integrated CashPay, Check Scanning, and Lockbox solutions for those who prefer not to pay rent online. Our 24x7x365 resident support phone line is also always available to take phone payments and answer resident and homeowner questions.
Online Rent Payments
Residents can pay anytime, anywhere on a one-time or automatic recurring basis. We offer e-check, all major credit/debit cards, PayPal, and even flexible rent payment options.
Replace money orders with CashPay, which enables residents to electronically pay rent with cash from one of 30,000+ CheckFreePay® locations nationwide.
To convert checks into digital transactions, residents can use their smartphones for personal checks and staff can use office scanners for bulk conversions.
Zego Lockbox is a fully integrated solution that eliminates paper checks from your offices and delights property staff with an automated, consolidated workflow.
Delight residents with modern rent payment features designed for convenience and peace of mind
Residents use their existing bank login credentials to securely and accurately connect their bank accounts to Zego, reducing risk of errors and providing a great experience.
Automated balance checks verify there are sufficient funds in linked accounts to cover each payment transaction, reducing risk of non-sufficient fund returns and associated NSF fees.
Residents can easily link their bank accounts to pay rent and other property charges one-time or for ongoing auto payments. A quick snapshot of their check captures the key details needed, so you can keep paper out of your office.
We have way more time to work on important things within the community. Our team can actually help residents with their needs instead of spending their time processing 600 paper checksTechnical Support at Kingsley Management Corporation
Zego saves our property manager a ton of time and is so easy to use. We have had well less than a 1% return rate.
Zego’s customer service is always very helpful and able to answer our questions when we call. Working with Zego has provided a huge time savings for us and we are very pleased with them.Project Coordinator at BPMI
Zego’s integration with MRI is great. There were some minor things we wanted to have customized and Zego worked with MRI on our behalf to get the job done. In the end, it was everything we needed for both our market-rate properties and our affordable ones, too.
The platform perks you get with Zego Pay
Modern & intuitive user experience
Many proptech platforms were built in a different era and come with clunky front-end user interfaces. Zego Pay features a modern and highly intuitive user experience. Our property management payment automation platform features simple and elegant workflows that allow your residents to pay quickly and without any confusion.
With 20 years of building and maintaining property management systems integrations, we offer the best integrations in the industry. Our seamless connections with your accounting software save your staff time and eliminate the need for manual workarounds.
World-class service & support
We hang our hat on delivering personalized support and strategic guidance that you won’t find anywhere else. We are a four-time winner of the Stevie Award for Client Support, and we offer 24x7x365 resident support. Our proactive Client Success Managers provide best practices and recommendations to ensure you are getting full value from the platform.
We know how important data security is to your company and residents. Zego’s technology and internal operations greatly minimize security risk. To be sure of this, we commission an annual SSAE18 review from an external security specialist. These security experts review our processes and confirm that we have the highest standards in place for controls, procedures, and processes.
We also adhere to a strict set of rules and best practices designed to protect and safeguard customer card data (PCI Level 1 Compliance). For sensitive data that flows through our system, we use 256-bit encryption, one of the most modern and secure encryption methods available.
Who We Help
Let’s talk rent payments
Our 100% Digital Program guides you on how to achieve a 100% digital payments nirvana. Get a demo today of our rent payment software and start collecting rent the modern way!
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