The best online rent payment system for efficiency & cash flow
Residents can pay rent online, with a sleek rent payment mobile app, in-person at a participating retail location, or even with a check mailed to Zego Pay Lockbox. No matter how they choose to pay, each payment is converted to a digital transaction that seamlessly integrates into your accounting software, saving your staff valuable time. Best of all, giving residents flexibility with unique options such as Flexible Rent Payments helps you get paid in full and on time, every time.
Rent payment options that appeal to all residents
- Residents can pay with ACH, debit card, credit card, digital wallet, checks via Lockbox, and even good ‘ol fashioned cash via CashPay
- Residents can use a mobile rent payment app, their computer, the phone, go to a retail location or mail a check to our Lockbox to make a payment
- Residents can build their credit score with on-time, online rent payments
Increased cash flow
- Fewer instances of lost or stolen checks and money orders
- Faster funding than manually processing checks
Fewer delinquent payments with unique features such as flexible rent payments and Zego’s Revenue Protection Suite
Continuous guidance from industry experts
- Gain access to our 100% Digital Program, which helps you collect more paperless rent payments
- Enjoy best practice guidance including onboarding, training, resident contests, and more
- Use our proprietary Rent Cycle Automation platform to help ensure you're paid online and on time every time
Zego™ Pay works, no matter your portfolio type
Residents, homeowners and students can quickly pay rent, dues, utilities and any other property charges with ease. Our rent collection software simplifies the payment process for all portfolio types, including traditional Multifamily, Single Family, HOA, Student Housing and Corporate Housing.
A complete online rent payment system
Modern rent payment app:
Avoid the friction associated with paying online from a laptop or desktop computer. With our intuitive and sleek mobile app, residents can pay rent and utilities with three quick taps. When paired with Zego™ Mobile Doorman, residents can also chat with on-site staff, manage work orders, schedule amenities, and more.
Attract and retain responsible residents by allowing residents to build credit for online and on-time rent payments. Our Credit Reporting feature reports every rent payment made through the Zego platform to credit bureaus. Best of all, it’s free!
24/7/365 resident support:
Thanks to our around-the-clock support team, community managers don’t get tied up answering payment questions. Our phone support team answers resident questions and even processes payments over the phone.
Digital rent reminders:
Reduce payment delinquencies and improve cash flow with Rent Cycle Automation, a resident communication platform that customizes and automates rent reminders and/or payment notifications.
With a variety of comprehensive reporting options, our rent collection software lets you quickly find the data you need and uncover meaningful trends.
Need to pay property owners? Digitally deposit payments into their bank accounts instead of cutting paper checks.
Multiple bank accounts can be funded through a single resident transaction, simplifying reconciliation.
AutoPay & variable autopay:
Residents can schedule recurring payments to cover their entire balance, even if the amount due changes month after month.
Rapid Account Linking:
Boost safeguards against NSF returns, fraud and errors, and protect the resident experience, with Zego Pay’s suite of Revenue Protection features. Residents use their existing bank login credentials to securely, quickly and accurately connect their bank accounts to Zego with Account Connect. Once connected, balance checks with Balance Verification confirm there are sufficient funds in the account to cover each payment transaction, reducing risk of non-sufficient fund returns.
Give residents the flexibility of paying by check, while automating the end-to-end receivables process. Our lockbox for rent payments is fully integrated and contactless for staff, converting checks to digital payments before they hit your office.
Chargeback Defense helps protect multifamily properties against chargebacks. From rent to application fees, ACH, and credit card transactions, our comprehensive solution offers features for chargeback avoidance, protection and recovery. Partnering with Zego means peace of mind.
The Property Manager's Guide to Common Rent Payment Mistakes
Residents can pay anytime, anywhere, how they want
Residents are more likely to pay digitally if you offer a variety of payment types. Our rent payment software lets them pay with any major credit or debit card, eCheck or PayPal. We also offer integrated CashPay, Check Scanning, and Lockbox solutions for those who prefer not to pay rent online. Our 24x7x365 resident support phone line is also always available to take phone payments and answer resident and homeowner questions.
Online Rent Payments
Residents can pay anytime, anywhere on a one-time or a recurring basis. With e-check, all major credit/debit cards, PayPal and even flexible rent payments to choose from.
Replace money orders with CashPay, which enables residents to electronically pay rent with cash from one of 30,000+ CheckFreePay® locations nationwide.
Convert checks into digital transactions, residents can use their smart phone for personal checks or staff can use office scanners for bulk conversions
Zego Lockbox is a fully integrated solution that gives property staff a consolidated workflow with one platform, one rules engine, and one reporting system.
Elevate the resident payments experience with features designed for convenience and peace of mind
Residents use their existing bank login credentials to securely and accurately connect their bank accounts to Zego, reducing risk of errors and providing a great experience.
Residents can easily link their bank accounts to pay rent and other property charges one-time or for ongoing auto payments. A quick snapshot of their check captures the key details needed, so you can keep paper out of your office.
The platform perks you get with Zego™ Pay
We have way more time to work on important things within the community. Our team can actually help residents with their needs instead of spending their time processing 600 paper checksTechnical Support at Kingsley Management Corporation
“Zego saves our property manager a ton of time and is so easy to use. We have had well less than a 1% return rate.”
“Zego’s customer service is always very helpful and able to answer our questions when we call. Working with Zego has provided a huge time savings for us and we are very pleased with them."
“Zego’s integration with MRI is great. There were some minor things we wanted to have customized and Zego worked with MRI on our behalf to get the job done. In the end, it was everything we needed for both our market-rate properties and our affordable ones, too.”
Modern & intuitive user experience
Many Proptech platforms were built in a different era and come with clunky front-end user interfaces. Zego™ Pay features a modern and highly intuitive user experience. The mobile-first resident experience management platform features simple and elegant workflows that allow your residents to make their payments quickly and without any confusion.
With 18+ years of building and maintaining property management systems integrations, we provide the best integrations in the industry. Our seamless connections into your accounting software save your staff time and eliminate the need for manual workarounds.
World-class service & support
We hang our hat on delivering personalized support and strategic guidance that you won’t find anywhere else. We are a four-time winner of the Stevie Award for Client Support, and we offer 24x7x365 resident support. Our proactive Client Success Advocates provide best practices and recommendations to ensure you are getting full value from the platform.
We also adhere to a strict set of rules and best practices that are designed to protect and safeguard customer card data (PCI Level 1 Compliance). For sensitive data that flows through our system, we use 256-bit encryption, one of the most modern and secure encryption methods available.
Who We Help
Let’s talk rent payments
Our 100% Digital Program guides you on how to achieve a 100% digital payments nirvana. Get a demo today of our rent payment software and start collecting rent the modern way!
Additional Payment Resources
Sunrise Bank partners with Zego to open the doors to growth for their clients
The partnership between Sunrise Bank and Zego has grown since 2016 and now enables the support of over 170 associations.