Resident Payouts
Automate your security deposit payout process, creating more seamless move-outs for residents and staff.
More seamless security deposit payout workflows, less work for all
Automate the security deposit payouts process and securely enable residents to choose how they receive their funds with Zego Pay Resident Payouts. Through our partnership with FINTAINIUM®, you can automate and manage resident payouts all within Zego, ensuring a smoother move-out experience for residents and staff. Enjoy faster payout resolutions, easier communication, and logistics, and happier residents. End the paper shuffle once and for all.
How it works
Property managers can digitally create a new payout in three simple steps, while residents enjoy the flexibility to choose how and when they receive their payment.
1. Payout is initiated
Staff selects a resident on file and enters contact information, amount, withdrawal account, and an optional note.
2. Resident selects refund payment method
Resident is automatically sent a link from FINTAINIUM® to receive their security deposit refund via check, ACH, or Rapid Pay™.
3. Property managers enjoy real-time status reporting
View a summary of your resident payouts along with their status on the Resident Payouts Dashboard.
A better electronic payout process for all
Eliminate certified mail from your move-out process
Replace paper checks and certified mail with a fully digital payout flow. All you need is the resident’s email address, no forwarding address required.
Built for national operators
Security deposit refund requirements vary by state. Resident Payouts standardizes the process across your entire portfolio, reducing compliance risk and operational complexity for teams managing properties across multiple states.
Works with your accounting software
Resident Payouts integrates directly with the platforms your team already runs on. Resident data flows in automatically, and completed payout records are written back, no manual data entry, no switching between systems.
One step closer to more five-star resident reviews
Property managers rank “facilitating a smooth move-in & out” as one of today’s top challenges in managing the resident experience. Leave residents with one more positive experience while living in your community with an easier and faster way to get their security deposit refunds.
Security deposit payout compliance made easy
Receiving and returning security deposits can be one of property managers' most burdensome monthly tasks. Security deposit refund timelines and regulations can vary by state, as many states require deposits to be returned within 15 or 30 days post-move-out. With Zego’s latest property management workflow automation, you can speed up your security deposit payout process and eliminate compliance & accounting headaches.
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Faster funding and happier residents, guaranteed
A recent Fannie Mae study found that residents listed “return of security deposit” as a top three challenge during move-outs, noting that returns frequently take too long. With Zego Resident Payouts, your residents can electronically receive their security deposit refunds faster without putting additional strain on your property management operations.
Works with your accounting software
Resident Payouts integrates directly with the platforms your team already runs on. Resident data flows in automatically, and completed payout records are written back, no manual data entry, no switching between systems.
Yardi
Resident records sync automatically from Yardi into Zego. Once a payout is issued, the transaction posts back to your Yardi ledger, keeping your books accurate without lifting a finger.
MRI
Pull resident data directly from MRI to initiate payouts with no re-keying. Completed transactions flow back into MRI automatically, giving your accounting team a real-time view of every security deposit refund.
Rent Manager
Open security deposit invoices sync automatically from Rent Manager. Staff initiate payouts directly within the platform, and completed transactions post back to your ledger, no manual updates required.
Request a demo of Zego Pay
Interested in automating your payment operations? Chat with a Zego team member to learn how Zego Pay can help you go 100% digital with your rent receivables process.