Resident Payouts
Automate your security deposit payout process, creating more seamless move-outs for residents and staff.
More seamless security deposit payout workflows, less work for all
Automate the security deposit payouts process and securely enable residents to choose how they receive their funds with Zego Pay Resident Payouts. Through our partnership with FINTAINIUM®, you can automate and manage resident payouts all within Zego, ensuring a smoother move-out experience for residents and staff. Enjoy faster payout resolutions, easier communication, and logistics, and happier residents. End the paper shuffle once and for all.
1. Payout is initiated
Staff selects a resident on file and enters contact information, amount, withdrawal account, and an optional note.
2. Resident selects refund payment method
Resident is automatically sent a link from FINTAINIUM® to receive their security deposit refund via check, ACH, or Rapid Pay™.
3. Property managers enjoy real-time status reporting
View a summary of your resident payouts along with their status on the Resident Payouts Dashboard.
A better electronic payout process for all
Easier resident communications
Residents are automatically contacted and guided through the security deposit payout process without help from staff.
Higher resident satisfaction
Enhance the resident move-out experience by enabling residents to choose how and when they receive their security deposit payouts.
Enhanced control & visibility
Staff can easily follow the status of in-progress resident payouts, transaction details, and account-level payout limits.
One step closer to more five-star resident reviews
Property managers rank “facilitating a smooth move-in & out” as one of today’s top challenges in managing the resident experience. Leave residents with one more positive experience while living in your community with an easier and faster way to get their security deposit refunds.
Security deposit payout compliance made easy
Receiving and returning security deposits can be one of property managers' most burdensome monthly tasks. Security deposit refund timelines and regulations can vary by state, as many states require deposits to be returned within 15 or 30 days post-move-out. With Zego’s latest property management workflow automation, you can speed up your security deposit payout process and eliminate compliance & accounting headaches.
Faster funding and happier residents, guaranteed
A recent Fannie Mae study found that residents listed “return of security deposit” as a top three challenge during move-outs, noting that returns frequently take too long. With Zego Resident Payouts, your residents can electronically receive their security deposit refunds faster without putting additional strain on your property management operations.
Request a demo of Zego Pay
Interested in automating your payment operations? Chat with a Zego team member to learn how Zego Pay can help you go 100% digital with your rent receivables process.