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User-friendly utility management software for multifamily properties

Utility management solutions that propel productivity

Boost expense recovery and give your property managers the freedom to do more with their day with Zego™ Utility. We take care of all the nitty gritty work with our utility management software. From invoice auditing to accounts payable and expense recovery, our end-to-end utility management solution gives you better control over expenses and boosts productivity.

Start recovering more utility expenses

Maximize recoupment and drive conservation with utility cost recovery and payables. By combining cutting-edge technology with deep utility management services expertise, Zego Utility helps you boost recovery rates, increase accuracy, improve resident experience, and enhance portfolio-wide visibility and insights.

BOOST PRODUCTIVITY

Enable smarter workflows built specifically for property managers

  • Ditch manual utility account payable processes with utility expense management
  • Cut out manual data entry with our industry-leading accounting software integrations
  • Simplify resident prebill review with out of the norm exceptions highlighted and edit capabilities in Zego Admin

LOWER OPERATING EXPENSES

Minimize utility costs by increasing conservation & eliminating errors

  • Lower utility usage with consumption-based resident billing
  • Eliminate late fees and incorrect charges assessed by utility providers
  • Improve efficiency and cost savings by benchmarking utility usage and cost recovery
INCREASE REVENUE

Maximize utility cost recovery and improve time to cash

  • Recover water, sewer, trash, gas, recycling, and/or electric expenses
  • Maximize collections and simplify billing when residents pay their entire monthly balance at once
  • Recover funds money from utility theft and charge offending residents a penalty fee

LEAD THE PACK

Stay on the cutting-edge with utility software that improves operations

  • Increase on-time payments by simplifying resident enrollment in e-billing with easy “click to pay” options
  • Automate vacant unit cost recovery to catch every instance of utility theft
  • Quickly generate prorated move-out charges and final utility statements with streamlined move-out calculator

A comprehensive utility management solution built for the multifamily industry

We make utility management easier for property managers by tackling the unique challenges of managing community expenses. From outsourced utility accounts payable to conducting vacant cost recovery and recouping expenses from residents, our utility management services save you time and help you grow NOI.

  • Recoup utility costs from residents

    With Zego Resident Utility Billing we help you recover utility costs and calculate resident charges via RUBS or submeters. Residents receive a single, itemized statement showing utilities, rent and any other ancillary charges. The result? Residents have full transparency into what they owe, and with simple click-to-pay mobile and online payment options, you get paid on time and accurately.

    • Improved productivity
      Virtually effortless for your staff with unique features such as automated bill retrieval and move-out calculators.
    • Reduced risk
      Minimize regulatory risk and the liabilities associated with on-site payment collection.
    • Seamless integration
      We play with all major property management software, which means less headaches for you.
    • Increased conservation
      Support green initiatives with paperless options, plus incentive conservation with usage-based utility billing.
  • Automated utility accounts payable

    With Zego Utility Expense Management we automatically receive, carefully audit, resolve, and pay all utility invoices on your company's behalf. By tying together your occupancy information and utility bills, we also identify residents who have neglected to put utilities in their name, catching opportunities to recover un-recouped utility expenses. The result? We ensure your bills are paid on time, eliminating unnecessary costs, and saving your staff time.

    • Accurate, timely payments with detailed reporting
      Your bills are paid correctly and on time eliminating late fees with your utility spend available through your Zego Insights.
    • Audit & error resolution
      Invoices are audited (including proactive missing bill recovery) and exceptions are resolved with vendors directly.
    • Variety of invoice types
      Zego removes the A/P burden for utility invoices such as electric, gas, water, and sewer.
    • Easy bill retrieval & seamless integration
      Invoices are routed to Zego saving your staff time and the information is populated directly into your property management software.
  • “Utilities can be frustrating, especially when you have multiple properties - it’s hard to keep track of invoices. Making sure we didn’t have a cut-off or shut off was important….“Zego has made our lives easier at the corporate office and behind the scenes. Zego helps us work smarter, not harder. We benefit from that at all levels - the manager level and the corporate level.”

    Jenny Rosario
    Director of Implementation and Software, City Gate Property Group
  • “Dealing with utilities, in particular, has been a drastic improvement because we now have full insight into that data. Recovering those costs from residents is more streamlined and has even led to more on-time payments because residents pay rent and utilities at the same time.”

    Jennifer Howard
    CFO at Boutique Apartments

The platform perks you get with Zego™ Utility

Modern & intuitive user experience

Many Proptech platforms were built in a different era and come with clunky front-end user interfaces. Our expense management platform and resident billing services feature a modern and highly intuitive user experience, with elegant workflows that simplify tasks for your residents and staff.
on-site staff change management and training

Seamless integrations

With 18+ years of building and maintaining property management systems integrations, we provide the best integrations in the industry. Our seamless connections into your accounting software save your staff time and eliminate the need for manual workarounds.
resident engagement and communication

World class service & support

We hang our hat on delivering personalized support and strategic guidance that you won’t find anywhere else. We are a four-time winner of the Stevie Award for Client Support and we offer 24/7, 365-day resident support. Our proactive Client Success Advocates provide best practices and recommendations to ensure you are getting full value from the platform.

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Enterprise grade security

We know how important the security of your data is to your company and residents. Zego’s technology and internal processes greatly minimizes security risk. To be sure of this, we commission an annual SSAE18 review from an external security specialist. These security experts review our processes and confirm that we have the highest standards in place for controls, procedures, and processes.

We also adhere to a strict set of rules and best practices that are designed to protect and safeguard customer card data (PCI Level 1 Compliance).

For sensitive data that flows through our system, we use 256-bit encryption, one of the most modern and secure encryption methods available.

Who We Help

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Chat with a Zego expert

Zego's utility management software helps multifamily property owners, operators, and managers lower utility costs and increase NOI. See how with a customized demo.