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A GIF of Zego Utility, a user-friendly utility management software for multifamily properties

Automated utility management solutions that propel productivity

Improve expense recovery and give your property managers the freedom to do more with their day with Zego Utility. We take care of all the nitty gritty work with our utility management software. From invoice auditing to accounts payable and expense recovery, our end-to-end utility management solution gives you better control over expenses and automates workflows to significantly boost productivity.

Chat with us about utility management automation

Zego's utility management software helps multifamily and student housing property owners, operators, and managers lower utility costs and increase NOI. See how with a customized demo.

Find out why 7,000+ management companies trust Zego

 

Graph icon - Grow your multifamily portfolio growth with Zego with continuous guidance from industry experts

BOOST PRODUCTIVITY

Enable smarter, automated workflows built specifically for property managers

  • Ditch manual utility account payable processes with utility expense management
  • Cut out manual data entry with our industry-leading accounting software integrations
  • Simplify resident prebill review with highlighted exceptions and edit capabilities in Zego Admin

LOWER OPERATING EXPENSES

Minimize utility costs by rewarding conservation & eliminating errors

  • Lower utility usage with consumption-based resident billing
  • Eliminate late fees and incorrect charges assessed by utility providers
  • Improve efficiency and cost savings by benchmarking utility usage and cost recovery
NOI money icon - Zego improves cash flow and allows faster funding

INCREASE REVENUE

Maximize utility cost recovery and improve time to cash

  • Recoup water, sewer, trash, gas, recycling, and/or electric expenses
  • Maximize collections and simplify billing when residents or students pay their entire monthly balance at once
  • Recover money from utility theft and charge residents a penalty fee with vacant unit cost recovery
Zego Utility icon - Zego Utility maximizes recoupment and saves time with the most comprehensive multifamily utility management solution. Automate the entire utility management process from accounts payable to resident billing.

LEAD THE PACK

Stay on the cutting-edge with utility management software that automates and improves operations

  • Get more on-time payments by simplifying resident enrollment in e-billing with easy “click to pay” options
  • Automate vacant unit cost recovery to catch every instance of utility theft
  • Quickly generate prorated move-out charges and final utility statements with a streamlined move-out calculator

Simplify your student housing utility challenges

Experience the power of automation with Zego's utility management software for student housing. Streamline complex workflows, save time for your staff, and enhance satisfaction for students and guarantors. Learn how to recoup utility costs and offload utility AP processes with Zego Utility for student housing.

A comprehensive utility management solution built for the multifamily and student housing industry

We make utility management easier for multifamily and student housing property managers by tackling the unique challenges of managing community expenses. Whether it’s outsourcing your utility accounts payable or conducting vacant unit cost recovery and recouping expenses from residents, our utility management software automates cumbersome workflows, saving you time and helping you grow NOI.

  • Recoup utility costs from residents and students

    With Zego Resident Billing we help you recover utility costs and calculate resident charges via RUBS or submeters. Residents receive a single, itemized statement showing utilities, rent, and any other ancillary charges. The result? Residents have full transparency into what they owe, and with simple click-to-pay mobile and online payment options, you get paid on time and accurately.

    • Improved productivity
      We make resident billing virtually effortless for your staff with unique features like automated bill retrieval and move-out calculators.
    • Reduced risk
      Minimize regulatory risk and the liabilities associated with on-site payment collection.
    • Seamless integration
      We integrate with all major property management software, which means less manual work and fewer headaches for you.
    • Increased conservation
      Support green initiatives with paperless options, plus reward conservation with usage-based utility billing.
  • Automated utility accounts payable

    With Zego Utility Expense Management we automatically receive, carefully audit, resolve, and pay all utility invoices on your company's behalf. By tying together your occupancy information and utility bills, we also identify residents or students who have neglected to put utilities in their name, catching opportunities to recover un-recouped utility expenses. The result? We ensure your bills are paid on time, eliminate unnecessary costs, and save your staff countless hours of time.

    • Accurate, timely payments with detailed reporting
      Your bills are paid correctly and on time, which eliminates late fees, and utility spending is visible through your Zego Insights.
    • Audit & error resolution
      Invoices are audited (including proactive missing bill recovery), and exceptions are resolved with vendors directly.
    • Variety of invoice types
      Zego offloads the AP burden for utility invoices such as electric, gas, water, and sewer.
    • Easy bill retrieval & seamless integration
      Invoices are routed to Zego, which saves your staff time, and information is populated directly into your property management software.

Reviews from our users

  • They Are Part Of Our Team

    Zego is awesome and handles all of our payment processing, billing, and even submetering all of the utilities for all 6 of our apartment communities [2,000 units]. Zego audited our bills and found ways for us to save money and bill back to our residents more efficiently. Now we're making more money and I have more time in my day to work on more important resident facing issues.

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  • Zego is the best payment and utility partner!

    They get our money to us quickly for great cash flow. They have increased our profit using their utility monitoring, which has increased our recovery rate. They are always available to help with a problem and offer solutions.

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  • Big Part of Our Team!

    We recently began using [Zego] for our utility billing, which has been wildly successful. Our residents love the new statements, and we've found that their system is a lot less error-prone than others we have used.

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  • Easy System to Use, Integrates Well

    The integration of this billing software has saved a tremendous amount of time for property managers. Any type of program that can alleviate workload for a manager is key. [...] It is easy for both managers and residents to understand.

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The platform perks you get with Zego Utility

Modern & intuitive user experience

Many proptech platforms were built in a different era and come with clunky front-end user interfaces. Zego’s Utility Expense Management platform and Resident Billing services feature a modern and highly intuitive user experience. Our property management automation platform simplifies utility management for your residents and staff.

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on-site staff change management and training

Seamless integrations

With 20 years of building and maintaining property management systems integrations, we offer the best integrations in the industry. Our seamless connections with your accounting software save your staff time and eliminate the need for manual workarounds.

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resident engagement and communication

World-class service & support

We hang our hat on delivering personalized support and strategic guidance that you won’t find anywhere else. We are a four-time winner of the Stevie Award for Client Support, and we offer 24x7x365 resident support. Our proactive Client Success Managers provide best practices and recommendations to ensure you are getting full value from the platform.

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check-scanning

Enterprise-grade security

We know how important data security is to your company and residents. Zego’s technology and internal operations greatly minimize security risk. To be sure of this, we commission an annual SSAE18 review from an external security specialist. These security experts review our processes and confirm that we have the highest standards in place for controls, procedures, and processes.

We also adhere to a strict set of rules and best practices designed to protect and safeguard customer card data (PCI Level 1 Compliance). For sensitive data that flows through our system, we use 256-bit encryption, one of the most modern and secure encryption methods available.

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Chat with a Zego expert

Streamline your utility management system and stop overpaying with Zego Utility for multifamily and student housing.

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