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Staggering utility costs and consumption are a financial liability for multifamily operators.

Inflation is at a 40-year high and utilities have been hit the hardest by rising prices. And skyrocketing costs are colliding with increased residential utility demand. Industrial and commercial energy use has dropped by ~15%, while residential energy consumption has risen by 10%. That means your communities are seeing much higher utility usage and prices than they were just a few years ago. What are you doing to reduce these utility expenses that are draining your bottom line?

Utilities are multifaceted, and despite your best intentions, might be losing money on them because of siloed efforts. That's why we created this guide.

From recoupment to sustainability measures, accounts payable, and the resident experience, we go deep on 9 common utility management mistakes that have financial consequences for multifamily operators. If you're making any of these mistakes, don't worry! We included solutions to help you overcome them.

Find out how to correct 9 major but common utility management mistakes, so you can:

  • Increase revenue and save money on expenses
  • Make better use of your team's time
  • Improve the resident experience & resident satisfaction

Start reading now!

Are you keeping your utility expenses down?

Residential utility usage has increased by 10%
Natural gas prices have increased 525% in 2 years
41 years
Electricity has seen the biggest surge in 41 years and is predicted to keep rising

The 9 Most Common Utility Management Mistakes

Understanding the effects these 9 mistakes can have on utility management will help improve the process for your associates and residents. If you’re making any of these mistakes, never fear. Our guide includes solutions that will get you back on track. 

  • Including utilities in the price of rent

  • Charging a flat fee for utilities

  • Neglecting inefficient features that waste energy and impact NOI

  • Overlooking important utility metrics

  • Overpaying property utility bills

  • Accumulating and paying late fees every month

  • Paying for residents’ utilities after they move in

  • Failing to monitor utility regulations for your states

  • Overlooking the utility payment experience

Start reading now!

Download Your Cheat Sheet


Utility Savings Cheat Sheet

We’ve compiled all of our tips and tricks for saving money and improving revenue into a quick and easy infographic that you can share with your colleagues. Download our cheat sheet to learn all of the ways you can improve NOI through utility management. Screenshot of Zego's Utility Management Infographic

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