Improve data accuracy, statement timeliness, staff efficiency, and resident satisfaction with a robust set of utility intelligence features.
Utility insights that make a big impact
Zego brings modern technology to multifamily utility management, improving portfolio-wide visibility and decision-making. Automate manual utility management tasks to improve data accuracy and staff efficiency and drive higher resident satisfaction. With Utility Intelligence you get valuable insights into your asset's performance so you can make informed decisions to grow your business.
Cut operating costs with Utility Intelligence
Utilities are the 3rd largest expense for multifamily communities. With the help of modernized utility management strategies you can improve visibility and cut costs like never before.
A utility intelligence dashboard that puts you in the driver's seat
Gain valuable insight into your properties’ utility usage, recoupment rates, and portfolio trends with Zego Insights, a business intelligence feature of Zego Utility. A customizable dashboard, in-depth reports, and user-friendly charts help you make data-driven decisions with ease.
Benchmark utility expenses and recoupment rates across individual properties, your entire portfolio, or for certain timeframes.
Proactive automated notifications
Set thresholds for vacant unit charges, utility recoupment, and more. Automated alerts notify you at your desired frequency, so you can take corrective action when needed.
Reports cover critical queries like utility usage and recoupment, vacant cost recovery, move-out calculations, submeter health, and more.
Highlight the information you need with clear charts and data visualizations that help you make more informed and timely decisions.
Automated report sharing
Save key reports and schedule automated sharing with stakeholders to keep everyone in-the-know and save you time.
Refine dashboard data by portfolio, property, utility type, and more to get the right level of detail you desire.
You don’t have time to sift through and review the details of every prebill. Zego Utility Painless Prebills simplify the process and ensure statement accuracy with AI and Machine Learning that analyze and clearly highlight exceptions on resident prebills.
- Exception handling: Utility exceptions such as high usage or variance month-over-month are highlighted, so staff know exactly what to look at and why.
- Prefill filtering: Filter prebills by various criteria to focus on relevant data points.
- Easy editing: Make any necessary adjustments quickly and easily, directly from Zego Admin before statement generation.
What's in it for you:
- Higher accuracy: Increase utility statement accuracy
- Shorter review times: Get to the exception info you need to review faster
- Better resident experience: Improve the resident experience and reduce burden on your on-site staff
Intelligent technology that limits errors and saves time
AI data capture
Ensures on-time, accurate resident statements with a machine-learning based process that ingests your utility bills and extracts pertinent line item data.
Increases resident enrollment in e-billing and grows on-time online payments when residents can click-to-pay
Decrease the risk of utility payment errors with over 300 automated audit flags plus predictive bill tracking
Easy bill retrieval
Increase accuracy and timeliness of payments by automatically pulling your utility bill into our software directly from your providers
Automated move-out calculator
Save time and your bottom line by quickly generating prorated charges and final utility statements for resident moving out
Intelligent submeter alerts
Quickly learn about and address abnormal submeter behavior with proactive, customizable meter-level alerts. Intelligent high usage alerts are driven by historic vs. average property usage, increasing accuracy. Pinpoint errant submeters early to prevent waste and costs.
Comprehensive utility solutions for multifamily
From recouping resident utility costs to automating accounts payables, Zego Utility saves you time while growing your NOI. Find out more about how Zego Utility can help you achieve your goals.
Speak to a Zego Utility Expert
Zego Utility Intelligence helps multifamily operators continually optimize utility performance across their portfolio. See how with a customized demo.
Additional Utility Resources
2023 Property Management Operations Report
With survey data from over 600 property operators, learn how companies are managing and improving their multifamily operation efficiency.