Maximize recoupment with an automated and comprehensive multifamily utility management solution for property managers.
Automated utility management solutions that propel productivity
Improve expense recovery and give your property managers the freedom to do more with their day with Zego Utility. We take care of all the nitty gritty work with our utility management software. From invoice auditing to accounts payable and expense recovery, our end-to-end utility management solution gives you better control over expenses and automates workflows to significantly boost productivity.
Chat with us about utility management automation
Zego's utility management software helps multifamily property owners, operators, and managers lower utility costs and increase NOI. See how with a customized demo.
Enable smarter, automated workflows built specifically for property managers
- Ditch manual utility account payable processes with utility expense management
- Cut out manual data entry with our industry-leading accounting software integrations
- Simplify resident prebill review with highlighted exceptions and edit capabilities in Zego Admin
LOWER OPERATING EXPENSES
Minimize utility costs by rewarding conservation & eliminating errors
- Lower utility usage with consumption-based resident billing
- Eliminate late fees and incorrect charges assessed by utility providers
- Improve efficiency and cost savings by benchmarking utility usage and cost recovery
Maximize utility cost recovery and improve time to cash
- Recoup water, sewer, trash, gas, recycling, and/or electric expenses
- Maximize collections and simplify billing when residents pay their entire monthly balance at once
- Recover money from utility theft and charge residents a penalty fee with vacant unit cost recovery
LEAD THE PACK
Stay on the cutting-edge with utility management software that automates and improves operations
- Get more on-time payments by simplifying resident enrollment in e-billing with easy “click to pay” options
- Automate vacant unit cost recovery to catch every instance of utility theft
- Quickly generate prorated move-out charges and final utility statements with a streamlined move-out calculator
A comprehensive utility management solution built for the multifamily industry
We make multifamily utility management easier for property managers by tackling the unique challenges of managing community expenses. Whether it’s outsourcing your utility accounts payable or conducting vacant unit cost recovery and recouping expenses from residents, our utility management services automate cumbersome workflows, saving you time and helping you grow NOI.
Recoup utility costs from residents
With Zego Resident Utility Billing we help you recover utility costs and calculate resident charges via RUBS or submeters. Residents receive a single, itemized statement showing utilities, rent, and any other ancillary charges. The result? Residents have full transparency into what they owe, and with simple click-to-pay mobile and online payment options, you get paid on time and accurately.
- Improved productivity
We make resident utility billing virtually effortless for your staff with unique features like automated bill retrieval and move-out calculators.
- Reduced risk
Minimize regulatory risk and the liabilities associated with on-site payment collection.
- Seamless integration
We integrate with all major property management software, which means less manual work and fewer headaches for you.
- Increased conservation
Support green initiatives with paperless options, plus reward conservation with usage-based utility billing.
- Improved productivity
Automated utility accounts payable
With Zego Utility Expense Management we automatically receive, carefully audit, resolve, and pay all utility invoices on your company's behalf. By tying together your occupancy information and utility bills, we also identify residents who have neglected to put utilities in their name, catching opportunities to recover un-recouped utility expenses. The result? We ensure your bills are paid on time, eliminate unnecessary costs, and save your staff countless hours of time.
- Accurate, timely payments with detailed reporting
Your bills are paid correctly and on time, which eliminates late fees, and utility spending is visible through your Zego Insights.
- Audit & error resolution
Invoices are audited (including proactive missing bill recovery), and exceptions are resolved with vendors directly.
- Variety of invoice types
Zego offloads the AP burden for utility invoices such as electric, gas, water, and sewer.
- Easy bill retrieval & seamless integration
Invoices are routed to Zego, which saves your staff time, and information is populated directly into your property management software.
- Accurate, timely payments with detailed reporting
Utilities can be frustrating, especially when you have multiple properties - it’s hard to keep track of invoices. Making sure we didn’t have a cut-off or shut off was important ... Zego has made our lives easier at the corporate office and behind the scenes. Zego helps us work smarter, not harder. We benefit from that at all levels - the manager level and the corporate level.Director of Implementation and Software, City Gate Property Group
Dealing with utilities, in particular, has been a drastic improvement because we now have full insight into that data. Recovering those costs from residents is more streamlined and has even led to more on-time payments because residents pay rent and utilities at the same time.CFO at Boutique Apartments
Start recovering more utility expenses
Maximize recoupment and drive conservation with utility cost recovery and payables. By combining cutting-edge technology with deep utility management services expertise, Zego Utility helps you boost recovery rates, increase accuracy, improve resident experience, and enhance portfolio-wide visibility and insights.
The platform perks you get with Zego Utility
Modern & intuitive user experience
Many proptech platforms were built in a different era and come with clunky front-end user interfaces. Zego’s Utility Expense Management platform and Resident Billing services feature a modern and highly intuitive user experience. Our property management automation platform simplifies utility management for your residents and staff.
With 20 years of building and maintaining property management systems integrations, we offer the best integrations in the industry. Our seamless connections with your accounting software save your staff time and eliminate the need for manual workarounds.
World-class service & support
We hang our hat on delivering personalized support and strategic guidance that you won’t find anywhere else. We are a four-time winner of the Stevie Award for Client Support, and we offer 24x7x365 resident support. Our proactive Client Success Managers provide best practices and recommendations to ensure you are getting full value from the platform.
We know how important data security is to your company and residents. Zego’s technology and internal operations greatly minimize security risk. To be sure of this, we commission an annual SSAE18 review from an external security specialist. These security experts review our processes and confirm that we have the highest standards in place for controls, procedures, and processes.
We also adhere to a strict set of rules and best practices designed to protect and safeguard customer card data (PCI Level 1 Compliance). For sensitive data that flows through our system, we use 256-bit encryption, one of the most modern and secure encryption methods available.
Chat with a Zego expert
Become another Zego success story with our resident experience management technology that frees management companies to go above and beyond for residents. See how with a customized demo.
Additional Utility Resources
2023 Property Management Operations Report
With survey data from over 600 property operators, learn how companies are managing and improving their multifamily operation efficiency.