8 ways to improve the resident experience at your communities
Learn the eight key areas of community experience that can help boost your resident retention rates and reduce turnover costs.
Improving the resident lifecycle through digital communication
Find out how property managers use digital communication for resident engagement throughout the resident lifecycle. Ever wonder how society would have navigated the COVID-19 pandemic without digital communication? It’s almost inconceivable. For apartment operators, it was a lifesaver during the pandemic. Resident engagement and communication between renters and on-site teams were heavily conducted through digital…
3 surprising trends about multifamily unit turnover
Find out how top multifamily property managers combat unit turnover by improving resident experience management. Unit turnover can dramatically impact NOI at multifamily communities. But companies that prioritize the resident experience typically enjoy better retention rates. That’s because renters’ priorities have evolved – and they are more inclined to stay in communities that deliver a…
Become a ZAP Member!
Become a member of the Zego Advocate Program (ZAP). ZAP recognizes and rewards you for your advocacy efforts.
How to increase resident retention by improving your multifamily living experience
Multifamily communities that implement these resident experience ideas significantly boost resident retention rates. Resident experience is an important selling point of multifamily communities and a major factor influencing resident retention. If your communities are struggling with retention, it may be time to re-examine the experience you are creating for residents. Renters will always want a…
Global Payments Inc. acquires Zego to expand into real estate with an established resident experience platform
Global Payments plans to further enhance Zego’s resident experience management platform that allows property managers to engage with residents more effectively and efficiently through the use of technology. Today marks a monumental moment in Zego (Powered by PayLease) history as we embark on our next exciting chapter. Zego has officially been acquired by Global Payments…
Edison47 improves the resident experience with over 80% mobile app adoption
Edison47 improves the resident experience with over 80% mobile app adoption edison logo About Edison47: Edison47, Inc. is an innovative, results-oriented property management company located in the Puget Sound region of Washington state. With over 40 years of staff experience in multifamily, mixed use, and new construction, their thriving portfolio consists of residential projects, long-term…
20 in '20: Zego Mobile Doorman’s top 20 apartment community apps in 2020
Twenty property teams create the best apartment community apps for their residents during one of the toughest years in property management. 2020 may have been a tumultuous year for the property management industry, but it wasn’t all bad. Communities found ways to interact with their residents digitally in order to stay connected and boost morale.…
Western National Group keeps residents engaged through COVID & beyond with Zego Mobile Doorman
Western National Group keeps residents engaged through COVID & beyond with Zego Mobile Doorman Western National Group Mobile App Case Study About Western National Group Western National Group is a full-service multifamily firm focused on creating lasting value in the communities they serve. With 60 years of business under their belt, they take pride in…
Millan’s focus on company culture inspires successful property managers
How successful property managers help boost resident satisfaction and retention Our March Property Manager Hero, Christina Hayes from Millan Enterprises, sat down with us for an interview on March 17, 2021 to share her insights on how their focus on fostering a great company culture has directly impacted resident satisfaction. Christina was joined by Rylan…