9 Essential Property Management Guides to Improve Operations

Looking for the best resources to refine your property management operations? We’ve compiled a list of our top eBooks and property management guides, covering everything from utility management to resident experience and digital payment adoption. These resources offer valuable strategies, best practices, and original insights to stay ahead in the industry.

Utility Management Guides for Property Management

The Ultimate Guide to Utility Management for Property Managers

This 60+ page guide focuses on one of the biggest multifamily operating expenses – utilities. Learn effective strategies to recover utility costs, pinpoint where unnecessary spending occurs, and implement smarter utility practices.

Common Multifamily Utility Management Mistakes and How to Fix Them

Utility expenses are increasingly becoming a liability for property managers. Explore how you can reduce expenses and enhance NOI by improving utility management practices, from recouping costs to detecting and preventing utility theft, and more.

A Guide to Resident Utility Billing for Property Managers: How to Recoup Utility Expenses & Increase Net Operating Income

This guide breaks down everything you need to know about recouping utility costs including how volatile utility costs can put property managers at financial risk, how billing for utilities can positively impact NOI, and more.

Rent Payment and Revenue Management Guides for Multifamily

The Rent Payment Trends Report

This report centered around rent payments analyzes user data to uncover the most effective strategies for increasing digital rent payments. Discover five data-backed approaches that management companies can use to significantly boost digital payment adoption.

Protect Your Multifamily Revenue: 8 Ways to Mitigate Risk

In today’s uncertain economic climate, protecting cash flow is critical. This guide offers practical strategies for mitigating rent collection risks, stabilizing NOI amidst volatile utility costs, and optimizing operations to safeguard your long-term business stability.

The Property Manager’s Guide to Common Rent Payment Mistakes & How to Fix Them

Discover the most effective methods for accepting rent payments online and gain actionable insights to digitize your entire rent collection process. This guide also covers how to deliver a seamless payment experience for residents while protecting your revenue from chargebacks, fraud, and errors.

Operational & Resident Experience Guides for Property Managers

Resident Experience Management Report

We’ve gathered perspectives from over 1,000 renters and 600 multifamily companies to provide a dual perspective on the current state of the multifamily resident experience. Plus, we provide strategies for apartment operators to better understand and retain their renters.

Property Management Operations Report

This report offers an in-depth analysis of how apartment operators are managing their community operations, highlighting key areas for improvement and sharing new tactics to streamline operations. Discover actionable insights to enhance your multifamily operational efficiency.

Multifamily Property Marketing for the Resident Experience Revolution

This guide explores the modern prospect-to-resident journey and its influence on multifamily marketing strategies. Learn how resident experience shapes everything from lead generation to online reputation, and discover effective strategies for attracting, converting, and retaining your community.

Whether you’re looking to enhance your utility management, improve resident satisfaction, or grow digital payments, these resources are here to help. Ready to take your property management to the next level? Connect with Zego to discover how our solutions can transform your operations.