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5 Ways to Make Online Payments Easier (Without Doing Any Work or Spending Money)

Learn 5 ways of how you can increase the number of online payments for your community without doing any work or spending money.

Anatomy of Fraud

Prior to joining PayLease, I worked for a large money transfer company and a credit card processor.  In fact, I invested more than 20 years of my career with these companies, which means – unfortunately – that I had lots of experience with fraud and I learned how fraudsters work. Much of what they do is…

"Dear Residents: We Love You So Much We're Raising Your Rent!"

“Values determine our needs, but our needs determine our goals” – Earl Nightingale. Leasing today to a savvier, well informed prospect is challenging at best. But even more difficult is convincing our current residents that renewal increases are actually worth it. How can we persuade them of the “added value” concept if we haven’t shown that…

The Heartbleed Vulnerability and PayLease

On April 7, 2014 the “Heartbleed” vulnerability was discovered in the OpenSSL library used by 66 percent of all web sites. OpenSSL is an open-source encryption library used to protect information sent between your computer and the web sites you visit. This vulnerability could allow hackers to access information that would normally be encrypted, including passwords…

Four Easy Steps to Safeguard Resident Information

Protecting your business from hackers is a hot topic these days. Property management companies are particularly fearful of becoming the next Target, and rightfully so. With all the data residents need to provide on lease applications, property management databases are full of sensitive information like credit cards, Social Security numbers, previous address information, and date of…

What Do You and Tom Cruise Have In Common?

I know, I know – where should I start, right? How about that line from “Jerry McGuire”? Yes – I’m talking about “SHOW ME THE MONEY!” As property management professionals, we invest a lot of time and effort into maintaining a positive cash flow, namely through the collection of rent. And one of the best…

PayLease Confirms Recertification as a PCI Level 1 Service Provider

PayLease, a leading online payments provider for the property management and HOA industry, today announced its recertification as a Level 1 Service Provider with the Payment Card Industry Data Security Standard (PCI DSS). A Level 1 certification is the highest level of compliance available for payment merchants and signifies that all transactions processed by PayLease comply with…

Easy Ways to Connect with Residents: Technology Edition

Apartment community amenities have changed radically over the years. Back in the 70’s all you needed was a pool and a tennis court. Resident tastes are more complicated these days. Some apartment communities now place their focus on ‘comfort’ amenities, such as spa rooms and yoga classes. Others put the focus on our four legged…

9 Ways PayLease Client Support Can Help You

Most property management companies underestimate the level of support they need from their e-payments provider. A toll free phone number and a training manual just doesn’t cut it. Here’s a look at how PayLease structures client support. This just scratches the surface of the ways we will assist our clients with their account. Regardless of…

PayLease Raises Money for Special Olympics in the Lake Tahoe Polar Plungefest

PayLease announced it raised $2,330 for the Special Olympics of Northern California/Nevada through participation in the 2014 Polar Plungefest.