Zego Launches All New Revenue Protection Suite
Solution bolsters Zego Pay platform’s numerous fraud and security protections
SAN DIEGO, Calif. (Nov. 29, 2022) — Zego™, a Global Payments (NYSE: GPN) company and leading multifamily resident experience management platform that boosts retention and profitability, today announced the launch of Zego Pay’s all new Revenue Protection Suite. The solution set provides properties with added safeguards against losses due to chargebacks, NSF returns, fraud, and errors.
The Revenue Protection Suite bolsters the Zego Pay platform’s numerous value-add fraud and security protections including: immediate account validation without the need for micro deposits, fraud and chargeback history checks on transactions, the highest level of PCI Compliance (Level 1), two-factor authentication for staff users, card verification value confirmations and more. Clients also benefit from the support and expertise of Zego’s payment operations team, which helps fight chargebacks from card networks on their clients’ behalf and has an exceptional win rate.
“According to the NAA, property managers lose around $17,000 annually per property to collections, and when you add the hours spent managing collections, reconciling accounts, and balancing the books, the impact is far greater,” said Stephen Baker, President and General Manager at Zego. “We are excited to offer a modern experience that balances ease and convenience for residents while helping to protect operators’ revenue against collection losses. This will also save staff time by reducing the impact of manual follow-ups and reconciliation.”
Rooted in 20 years of real estate payments expertise, the Zego Revenue Protection Suite bolsters standard safeguards embedded in Zego Pay with three additional fraud and security protections, including:
- Account Connect: Enables operators to reduce bank payment errors and returns when residents securely, quickly, and accurately connect their bank account to Zego. Residents securely link bank accounts using their everyday credentials, reducing manual data entry and ensuring accuracy.
- Balance Verification: Helps cut down on NSF returns when residents pay through their linked bank accounts, allowing for a balance check when a transaction is initiated.
- Chargeback Defense: Reduces the financial and operational costs associated with chargebacks through a comprehensive solution that helps with avoidance and recovery.
Zego Pay users can also enjoy expert guidance and support from Zego’s payments operations team, ensuring money stays in property managers’ and owners’ hands. To learn more visit: https://www.gozego.com/solutions/revenue-protection/
Zego, a Global Payments (NYSE: GPN) company, is a leading multifamily resident experience management platform that frees management companies and community associations to go above and beyond for residents and staff. Zego enables operators in the real estate industry to modernize their resident experience to boost satisfaction, operational efficiency, and NOI. From payments to utilities and communications, everything seamlessly integrates into the property management back-end system. Zego serves over 6,000 residential real estate companies and 12 million units nationwide and has been honored with Best Places to Work Multifamily three years in a row. Learn more about how Zego powers better resident experience management at gozego.com.