Skip to main content
Renter using Zego Mobile Doorman and increasing resident engagement with multifamily community

Redefine resident engagement with a modern mobile app

With Zego Mobile Doorman, residents can self-service daily living tasks, engage with property staff, and build deeper connections within their community all through a modern app. Branded and customized for your property, our app delights residents while freeing up time for staff to deliver and manage the ultimate multifamily experience.

Foster connections in your community with an engagement app built for the modern renter

Data shows that residents are 47% more likely to renew their leases when they know 7 or more people in their community. Find out how Zego Mobile Doorman can help you boost renewals by sparking more connections within your community.

Deliver the ultimate multifamily resident experience

Make it easy for residents to enjoy the special perks of living at your property and in their neighborhood. Boost resident satisfaction by powering engagement initiatives with a modern app built for the unique needs of multifamily. 

Offer exclusive perks

Residents gain access to special offers and discounts on national and local services through the Zego Marketplace.

Encourage amenity usage

Amenities, like a clubhouse and individual gym equipment, can be viewed and reserved within the Zego app.

Connect your community

Residents can learn about and RSVP to live and virtual community events, increasing engagement and satisfaction.

Enable and engage residents with a click

Simplify daily life for residents with self-serve features, enhancing the resident experience for your community.

  • Move-in experience

    Incoming residents enjoy a branded community app with access to key features such as their automated Prepare Checklist even before they move in.

  • Package management

    Quickly notify residents when their packages are delivered. Take advantage of integrations with our national package locker partners: Luxer One, Package Concierge, and Parcel Pending.

  • Rent payment experience

    Paying rent through the app is easy and includes multiple payment options and flexibility, improving satisfaction.

  • Authorized guests and entrants

    Enable residents to register guests, deliveries, and entrants straight from their phones.

  • Work order submissions 

    Simplify maintenance requests by allowing residents to submit and track the status of work orders from their phones. 

  • Pet registrations

    Encourage residents to register pets at your community with the click of a button.

Boost satisfaction

Deepen resident & property staff connections

  • Resident communications

    Strengthen your connection with residents using real-time and automated messaging. Residents select their preferred communication method (i.e. push, email, text) to be used for property-resident communication, increasing engagement.

  • Bulletin board

    A community bulletin board is available for residents to post about events or items for sale, and connect with interested neighbors.

  • Future resident access

    Give incoming residents access to select app features prior to move-in, such as chat, amenities, and Prepare checklists, streamlining the move-in process and encouraging resident engagement even before day one.

  • Custom content tiles

    Customizable home screen tiles on your app allow you to highlight key events and amenities front-and-center for residents.

  • What's Your Resident Experience Score?

    Take this 10-question quiz to find out how your Resident Experience program stacks up! At the end, you'll get a set of customized recommendations and resources to help take your score to the next level.

  • Question 1 of 11

    What's your name?

  • Question 2 of 11

    How many units do you manage?

  • Question 3 of 11

    Do you provide an online forum for residents to connect with each other and/or their neighborhood?

  • Question 4 of 11

    Are your residents able to self-serve when they have common questions? (e.g. package retrieval, guest registration, etc.)

  • Question 5 of 11

    Do you offer residents multiple payment options for rent?

  • Question 6 of 11

    Do you provide a self-serve option for residents to create and track work orders?

  • Question 7 of 11

    Do you collect feedback from residents following the completion of work orders?

  • Question 8 of 11

    Do you send resident satisfaction surveys on a regular basis?

  • Question 9 of 11

    Do you offer lease renewal incentives?

  • Question 10 of 11

    Do you have goals around resident retention and/or turnover reduction?

  • Question 11 of 11

    What's your email address?

  • Your Resident Experience Score 75/100

    Action Items

Engage your residents

Zego Mobile Doorman helps automate the resident experience and simplify community management. Chat with a Zego expert to see how you can engage with your community, increase resident retention, and gain valuable resident insights.

Additional Resources