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Our top takeaways from NAA Apartmentalize 2021

Missed out on NAA Apartmentalize or just want to relive it? Here’s our recap. A lot has changed since Apartmentalize 2019. And after a pandemic-induced hiatus in 2020, we couldn’t wait to attend NAA Apartmentalize 2021 in Chicago last week. We weren’t alone. For many multifamily operators, this was their first large in-person event since…

On-demand webinar: How to acquire, impress, and retain today’s renters

Recording: How to acquire, impress, and retain today’s renters Watch the full on-demand recording: Schedule a demo with a Zego™ expert today!Once you view the recording, let's get you scheduled for a complimentary consultation with a Zego™ expert. In this call you will get a demo of our resident experience platform and have time to…

Zego™ Pay Lockbox

Just launched! Zego™ Pay Lockbox Outsource paper-based payments handling with Zego™ Pay Lockbox, a fully integrated, comprehensive, and contactless payment solution for property management companies and homeowner associations. A modern lockbox for multifamily & HOA payments When homeowners and residents pay online it’s ideal, but some aren’t ready to let go of paper checks. As…

What to look for in a tenant maintenance app

4 Tenant maintenance app must-haves that improve the tenant maintenance request process at multifamily communities. Our State of Resident Experience Management Report found that 96% of management companies either currently offer an online portal or app for residents to submit maintenance requests, or plan to within the next 12 months. Only 57% of management companies…

NAA Apartmentalize 2021

4 Tips for managing tenant maintenance requests at multifamily communities  

Learn actionable tips for managing tenant maintenance requests at multifamily communities, and vastly improve your resident experience. Ask any renter what the biggest advantage to renting is and 9 times out of 10 their top answers will be “not having to manage the responsibility of owning a home.” Avoiding the responsibilities of maintenance and repair…

Property maintenance strategies that delight residents

Download the Guide Property maintenance strategies that delight residents and improve operations Enable your staff with the property maintenance tools they need to exceed resident expectations Download this FREE 38-page guide to learn:What residents expect from the end-to-end property maintenance processHow to turn common maintenance obstacles facing on-site teams into effective levers of resident satisfaction…

Thank You for Resource Download - Property Maintenance Strategies

Thank you for downloading! Here is your free copy of the "Property maintenance strategies that delight residents" eBook. View your guide Let’s talk about your property maintenance processesSchedule a free consultative chat with us!During our quick call, we’ll cover your current process and present tailored quick-win recommendations for improving your residents' experience. You can also…

7 ways to improve the resident experience at your communities

How to manage the key touchpoints that affect the resident experience If you haven’t already heard, we just published our first-ever, State of the Resident Experience Report! For those who have yet to read it, the report reveals some fresh insights about resident experience management. Not only that, but we went in-depth around seven areas…

Improving the resident lifecycle through digital communication

Find out how property managers use digital communication for resident engagement throughout the resident lifecycle. Ever wonder how society would have navigated the COVID-19 pandemic without digital communication? It’s almost inconceivable. For apartment operators, it was a lifesaver during the pandemic. Resident engagement and communication between renters and on-site teams were heavily conducted through digital…